Job Description

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:




We offer a competitive salary range from 41,133 to 48,642 depending on experience. Car allowance or a company car through company car lease scheme. Annual incentive related bonus (1000 maximum bonus opportunity for the performance year). Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the

Escape Optimisation Engineer

progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more!

Location:

This role is a flexible hybrid working arrangement and will be based in

Bradford

. There will be an expectation to visit sites in the Yorkshire region there a full valid driving licence (with no more than 6 points) is an essential requirement for this role.

Work type:

Permanent. 37 hours per week, Monday - Friday.





We have an exciting opportunity for an

Escape Optimisation Engineer

to join the Customer Field Services department and be a part of helping Yorkshire Water to provide the best service to our customers.

Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.





We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.





New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Customer Field Services are a key part of how we plan to meet the changing expectations of customers and regulators.





The

Escape Optimisation Engineer

will play a critical role in ensuring that the business delivers its upper quartile performance. To ensure our regulatory Performance Commitments are achieved, through review and audit of Flooding Incidents, resulting in the delivery of learnings to drive performance. As well as assuring the accurate recording of Network Escapes through management of process adherence and accuracy, whilst also supporting timely reporting to internal & external stakeholders.





This role will provide; thorough quality assurance of our data; coaching and support within the team; robust interrogation of reports and assessments as well as taking responsibility for mapping and optimising processes all geared around improving sewer flooding performance and ability to provide accurate information that supports our regulatory position.

Where you fit in:

As our

Escape Optimisation Engineer,

you will:


You will monitor sewer flooding events through Escape Report data, interrogating and challenging the assessment to ensure that we provide accurate data to Ofwat. You will also review data to identify areas for improvement in processes and systems and then follow these through to thoroughly embed improvements in the department You will need to gain support for change from the business where investigation identifies a need to do things differently. The Escapes Optimisation Engineers will work closely with the Senior Escape Technicians and Network Escapes Technicians, You will be responsible for any in-year and year end reporting of escapes is accurate and in line with guidance. The role involves team working, so you will also need to be flexible in both where you can work, and in sharing workloads with others

What skills & experience you will need:

Be able to demonstrate a strong technical background in wastewater. Good understanding of wastewater assets, common failure modes and solutions. Subject matter expert on Sewer Flooding Incidents, associated regulatory guidance and regulatory measures, particularly Sewer Flooding and Collapses. Ability to acquire, understand and interpret both technical and financial information. Experience in analysing and interpreting complex data to meet regulatory targets, therefore rigorous attention to detail and problem-solving skills are key. Proven planning ability - identifying priorities and actions to assist in delivering results. Experience of incident management and crisis response. In-depth knowledge of Microsoft applications, YW Applications (including but not limited to, SAP, ICE and ICOM systems). Ability to work flexibly, in a busy team environment, using your own initiative, be self-motivated, with excellent interpersonal skills, a confident communicator in written, verbal and face to face communication to build and maintain a network of working relationships i.e. contract partners and key stakeholders. Strong Influencing and negotiating skills at both operational and management levels Identifying and solving issues in a timely and effective manner, with the ability to multi-task to ensure that network activity doesn't have an adverse impact on network stability or customer service. You will be future focused, change oriented and be able to generate new ideas. A current valid full UK driving licence (No more than 6 points)

You will also benefit from having:

Ideally, you will have knowledge of YW telemetry and ICOM systems and it is desirable that you of previous experience in the use of SAP and Odyssey systems. Ideally, you will have an understanding or the Electrical & Maintenance aspects of the network. Ideally, you will have previous experience in treatment processes.




Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!

Do we sound like your cup of tea?

If you've got a strong technical background in wastewater and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Closing date: 4th September

Interviews to be announced shortly.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.





All our roles are subject to a medical questionnaire, and further medicals when required.





We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.





Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.