Job Description

About The Role

Jeffries & Dibbens is looking for a proactive and organised Estate Agent Administrator Apprentice to join our friendly team.


If you're confident on the phone, comfortable using Microsoft Office, and have a keen interest in property, customer service, and admin, this could be the perfect opportunity to kick-start your career.


The Estate Agent Administrator apprentice will provide administrative and operational support to the residential sales team while undertaking a formal apprenticeship qualification in Property Services. The role involves assisting in the day-to-day functions of the sales department, with a particular focus on the coordination and documentation required for property listings, client communications, and sales progression processes.

Training to be provided:

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.

About the role:

The Estate Agent Administrator apprentice will be responsible for the following duties:

Provide general administrative support to the sales team, including document preparation, data entry, scanning, filing, and handling correspondence Maintain accurate and up-to-date records on the customer relationship management (CRM) system and property databases Assist in the preparation of marketing materials such as property brochures, window cards, and online listings, ensuring that all documentation is accurate and professionally presented Register new sales applicants and handle initial enquiries via telephone, email, and in person Schedule, confirm, and coordinate property viewings and maintain effective diary management for sales negotiators Support the sales progression process by preparing sales memos, client updates, and relevant compliance documentation under supervision Monitor and update internal logs for client communications, offers received, and transaction milestones Assist in producing and distributing internal sales reports and activity summaries Maintain the professional appearance of the office, including marketing displays and customer-facing areas Attend training sessions and complete all coursework and assessments related to the apprenticeship programme

What are the career prospects at Jeffries & Dibbens?

There is the potential for a full-time permanent position to be offered to the suitable and successful candidate upon completion of the apprenticeship.

Essential Skills:

It is essential that the Estate Agent Administrator apprentice has the following skills and personal qualities:
GCSEs in maths and English with at least a grade C/4 Personal drive and highly self-motivated Clear and concise written and spoken communication skills Excellent telephone manner Ability to communicate well at all levels IT literate with a good working knowledge of Microsoft Office

Applicants must be 18+ and possess a driving licence or be close to obtaining one.

About Us

With 10 sales and lettings offices, our local branch network provides a traditional face to face service that is supported by our unique Customer Support Department (accessible 7 days a week, including evenings and weekends).


We have dominated the sale and rental of properties in your area since 1996. Our attention to detail and strong work ethic has enabled us to become the leading company that we are today.


In 2016 we celebrated our twentieth anniversary with the acquisition of two new offices (Stubbington and Gosport). In 2019 we further expanded by acquiring a lettings portfolio in Southampton, serviced by our new Lettings Management office in Fareham.


In 2021 we opened our new and prominent office, on West Street, in the heart of Fareham, enabling us to be even more accessible and visible to clients looking for a first-class moving experience in that area.


We boast an experienced and dedicated team of career professionals offering a sensitive approach to the moving process.

Company Benefits:

Company commission scheme Pension scheme

Ready to grow your skills in a fast-paced, professional office environment? Apply now and start your journey with Jeffries & Dibbens!