Job Description

Location: Northfields Avenue, London, W13

Job Type: Full-time (Monday-Saturday, 10am-6pm)

Salary: Competitive, based on experience + Commission

Previous Real Estate/Property Management experience preferred

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About Us

At Stonebanks Estates, we're more than just an estate agency -- we're a one-stop property partner offering sales, lettings, company lets, and property management services across West London. We pride ourselves on professionalism, efficiency, and a client-first approach.

We're looking for a proactive and organised Administrator to join our growing team and support daily operations across sales, lettings, and property management.

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Key Responsibilities

Office Administration

Manage calls, emails, and messages from landlords, tenants, and clients. Maintain and update the CRM system with property and client information. Handle document preparation: tenancy agreements, invoices, referencing forms, and contracts. Keep property files up-to-date (EPCs, gas certificates, EICRs, right-to-rent checks, etc.). Support with compliance and filing for AML, GDPR, and tenancy regulations.
Marketing & Coordination

Upload and update property listings on portals (Rightmove, Zoopla, OnTheMarket, etc.). Create and post adverts on WhatsApp, Instagram, and other social media platforms. Assist with arranging photos, floorplans, and marketing boards. Schedule valuations, viewings, and inspections for the lettings and sales team.
Client Support & Communication

Liaise between landlords, tenants, and contractors. Send out tenancy renewals, rent reminders, and deposit confirmations. Manage tenancy move-ins, move-outs, and deposit returns. Provide general support to the Lettings & Sales team to ensure smooth daily operations.
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Skills & Requirements

Previous experience in an estate agency or property admin role (preferred). Excellent communication and organisational skills. Strong attention to detail and ability to multitask. Confident using CRM software and Microsoft Office. Basic understanding of lettings regulations, referencing, and tenancy documentation. A team player with a positive, can-do attitude.
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About Us

Why Join Stonebanks Estates?

Dynamic and supportive team environment. Opportunity to grow within a fast-expanding agency. Ongoing training in property compliance and marketing. Competitive salary with performance-based incentives.
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To Apply:

Send your CV and a short cover note to sid@stonebanks.co.uk with the subject line

Job Types: Full-time, Permanent, Apprenticeship, Internship
Contract length: 60 months

Pay: 15,000.00-30,000.00 per year

Work Location: In person