Job Description

We are looking for a dynamic and strategic individual join our team as a

Lettings Business Manager

across our

Clifton

Lettings Hub

In this role, you will be responsible for driving activity across your assigned branches, maximising performance of the business unit. You will do this through leadership responsibility for the branch teams, coaching and overseeing their performance to ensure they reach their full protentional. You'll build a long-term relationship using effective people and communication skills while maintaining the highest standards of customer service always leading by example.

About Us:

Andrews Property Group is a unique estate/letting agent in the UK owned by Andrews Charitable Trust. We've found millions their dream home whilst together raising over 10m to support over 180 charities. We take pride in creating an exceptional business that makes a positive impact. We believe in doing things differently by combining business excellence with a commitment to social responsibility.

Key Responsibilities of the role:

To report to the Regional Lettings Manager To directly manage the branches team, and proactively encourage a coaching culture to ensure a highly effective team responsible for sales. Undertake training delivery to include legal updates, new operational processes and HR and people processes sure the role is carried out in line with company best practice and with up-to-date understanding. To liaise with the HR Team to carry out any performance management activity with staff ensure that any action or coaching activity is undertaken by the individual through the L&D coaches To work collaboratively alongside other heads of departments and work across teams - including Sales, New Homes, ACCS, Leasehold, L&D, Compliance, Marketing, IT, People, Finance and Andrews Service Centre To undertake recruitment selection processes insuring all appointments are made within the guidelines and all those offered roles of the required standard to pass both their pre-employment screening and be successful in the role for which they are recruited. This is to be done in conjunction with HR To maximise business efficiency through effective diary, system and rota management, ensuring we make the best use of our time, and work to suit the needs of our customers. Ensure you understand your Hubs KPIs, to lead to achieving and exceeding the figures required to satisfy the branch performance, taking responsibility and accountability for the overall performance of the Hub. To have the highest professional standards and be a great example of living by our company values by their exemplary behaviours.

The Successful Candidate will have:

A strong track record in Lettings Agency is essential with proficient knowledge of industry regulation. Good understanding of market demand, customer behaviour and team psychology. Strong people management skills with an ability to coach and motivate. Proven experience of managing and influencing teams. Excellent communication, negotiation, and customer service skills, with a proactive self-starter attitude to drive performance. Passion for the property sector, with a deep understanding of market trends and competitive dynamics. Familiarity with the use of IT systems Full UK Driving Licence

What is Offered to you:

In exchange for your commitment and flexibility, you will be offered a great opportunity to join a business that believes in nurturing your career, valuing your commitment and rewarding you with an attractive package that really does add up.

Our benefits package includes:

Inspirational training and exciting career opportunities with strong internal progression rates Apprenticeship and Industry Qualification opportunities Career pathways programme to support development Employee Assistance Support Platform Employee Referral Programme Additional Birthday Day Off on top of annual leave allowance Pension and Death in Service Benefit Cycle to Work Scheme Optional Health Care Plan Opportunity to volunteer & fundraise for Andrews Charitable Trust Commission and Bonus Schemes A 5-day working week

Please note, salary advertised is basic salary with OTE included

Andrews is an equal opportunities employer, committed to creating a diverse and inclusive workplace. We value all our employees, encourage everyone to fulfil their full potential, and ensure a supportive and welcoming environment.

Our Values:

We treat every customer as our only customer

- At Andrews, we believe in building successful long-term relationships with our customers. We do that by putting in the time and effort to understand all their needs and motivations.

We value all our people

- As one united team, we treat everyone with respect, prioritizing great two-way communication in every department. We honour our commitments and ensure we're always looking out for each other.

We believe in giving back

- As an estate agent owned by a charitable trust, we do all we can to support charities and social enterprises close to home and abroad. We take pride in our contributions to society and celebrate them alongside our business successes.

This is a fantastic opportunity to join a company that believes in doing business differently. If you are a motivated and results-driven professional with a passion for property and relationship-building, we want to hear from you.

Don't delay -- apply today and start making a difference with Andrews Property Group!

Job Types: Full-time, Permanent

Pay: 32,800.00-50,000.00 per year

Additional pay:

Bonus scheme Commission pay
Benefits:

Company pension Cycle to work scheme Referral programme
Schedule:

Day shift Monday to Friday Weekend availability
Experience:

Lettings: 3 years (required) Management: 3 years (required)
Licence/Certification:

Driving Licence and own transport (required)
Work Location: In person