Job Description

Are you passionate about maintaining beautiful, well-kept environments? Do you take pride in ensuring communal areas are clean, safe, and welcoming? If so, we have the perfect opportunity for you! LiveWest is looking for a dedicated and proactive Estate Officer to join our team. This role focuses on cleaning communal areas and undertaking grounds maintenance as a lone worker on our schemes across the Torquay area.
Key Responsibilities:

• Maintain Communal Areas: Ensure that stairwells, walkways, laundry areas, and communal rooms are cleaned, kept tidy, and well-maintained.
• Grounds Maintenance: Keep communal garden areas neat and well-kept using appropriate tools and equipment.
• Area Upkeep: Regularly clean and disinfect bin areas to maintain hygiene standards.
• Minor Maintenance: Perform minor repairs in communal areas and report any issues requiring specialist attention.
• Customer Interaction: Act as the first point of contact for residents, addressing their concerns and directing them to the appropriate teams.

Why Join LiveWest?
At LiveWest, we believe in creating vibrant, well-maintained communities where people love to live. As an Estate Officer, you will play a crucial role in achieving this vision. We offer a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our residents. Join us and be part of a team that values dedication, quality, and community spirit.
Apply today and help us keep our estates beautiful and welcoming for all!
This role is being offered on a full time, permanent basis working 37 hours per week from Monday to Friday, 8am - 4pm. This is a field/scheme based role in the Torquay area. You will be part of a buddy system and paired with another colleague from the team and subsequently, coverage of their sites in the South Hams, Teignbridge and Plymouth Local Authority areas will also be covered during your working week.
For further information about this opportunity, please view our candidate information pack.
We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.
About The Candidate
To be a successful Estate Officer, you should have the skills, knowledge and experience for a Level 1 role (please see our candidate information pack) and the following:

• Ability to carry out cleaning, grounds maintenance and caretaking duties to a high standard.
• Confident with simple IT such as MS Office, and willing to learn and use repairs reporting systems and other necessary IT packages.
• Ability to work with minimal supervision.
• Ability to make decisions confidently in order to resolve issues and deliver excellent customer service.
• Applies a practical approach to problem solving taking practical steps where required in order to achieve successful outcomes for estate and customers.
• Ability to handle difficult situations calmly, professionally at all times taking proactive approach to avoiding confrontation.
• Demonstrable practical skills either in a work or home environment.
• Full, valid UK manual driving licence.
• Desirable: Previous experience of communal cleaning and the use of grounds maintenance machinery.

Other organisations may call this role: Caretaker, Estate Supervisor.
Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.
About The Company
Our Reward and Benefits:

• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to 1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us:
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.
We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.
You can read more about Inclusion at LiveWest by visiting our website.

Skills Required