Job Description

Exciting Opportunity: Estates Manager (Facilities Team)

Are you an experienced Estates Manager looking for your next challenge? We have a rewarding and dynamic opportunity within our dedicated Facilities team at Havens Hospices.

In this vital role, you'll lead the day-to-day management of our Facilities service across both of our hospices: Little Havens in Thundersley and Fair Havens, located beside the beautiful Priory Park in Southend-on-Sea.

This is a fast-paced, hands-on position that will suit a proactive individual with strong leadership skills and a passion for making a real difference.

You'll be instrumental in ensuring that our environments are safe, efficient, and well-maintained, helping us to provide the very best care for the people we support.

As part of the role, you will participate in a paid rotational on-call system, which includes occasional evenings, weekends, and bank holidays.

Requirements:

Proven experience in estates or facilities management A full UK driving licence and access to your own vehicle Strong organisational and problem-solving skills A flexible and committed approach to service delivery
If you're ready for a fulfilling role that offers variety, responsibility, and the chance to contribute to a meaningful cause, we'd love to hear from you.

The core focus of this role is to lead the management and development of all Havens Hospices properties, ensuring our buildings and facilities are safe, efficient, and fit for purpose.

You'll be responsible for overseeing all aspects of premises-related operations and resources, while ensuring full compliance with relevant statutory and regulatory requirements.

This is a key leadership role that plays a vital part in maintaining the high standards of care environments across the charity.

Key Responsibilities

To manage the delivery of Servicing, and Reactive, Responsive, Planned and Planned Preventative Maintenance to the charity's various premises. To manage/coordinate maintenance contractors to ensure the Charity facilities are maintained to a good standard whilst identifying areas for improvement. To be responsible for controlling expenditure, quality control and ensuring statutory servicing and inspections are undertaken on time along with management of remedial works as required. Day-to-day responsibilities for: Caretakers, handyperson or any staff directly employed with facilities or maintenance responsibilities. To develop and implement all facilities and maintenance procedures. To visit the different facilities on a regular basis. At all times providing professional advice on building management and maintenance. To be 'On Call' for advice and/or action in any emergencies which may arise out of hours to include weekends and bank holidays to meet the needs of the facilities and as per the on-call roster. Ensure that all maintenance and servicing aspects relating to the facilities are efficiently undertaken. Inspect the facilities, equipment, and appliances for functionality and faults. To be responsible for the monitoring and management of the annual maintenance budget Where possible and where qualified to do so, undertake repairs and/or first fixes. Implement and manage service contracts to ensure that services are completed on time and in accordance with the specifications. Development of maintenance schedules. Develop, manage, and implement, a Planned and Planned-Preventative Management strategy for each facility. Prepare service visit schedules and inform the relevant facility of works to be undertaken, follow up late/missed service visits urgently and keep accurate records of services undertaken. Prepare and update a rolling five-year programme of planned maintenance works, based on the assessed needs surveys, to maintain the building fabric, service systems and external works in a good and serviceable condition. Implement and undertake Asset Tagging and maintain a list of property assets (Asset Register) along with details of age of asset, historical repair costs, defects and advise when repairs are no longer economically viable, and the asset should be replaced. Provide technical advice and guidance when and where required. Work closely with contractors to continuously improve the service. Check validate and process invoices. Record details of remedial works found at time of service by the contractors, prioritise works and prepare works orders in a cost efficient and timely manner. Request quotations for works as required. Actively check records to make sure that repairs/remedial works are being carried out and follow up as necessary. Maintain up to date records of all appropriate test and service certificates. Ensure and/or implement Asbestos Management Plans that are regularly reviewed and implemented in a timely manner, report any significant concerns to the 'Responsible Person', implement any required asbestos remedial works. To provide advice and guidance to the Charity considering the requirements of statutory, non-statutory regulations, and best practice guidance. Production of performance reports and management information including highlighting any areas of improvement to the Head of Facilities. Monitoring of contractors' performance, and reporting (with recommendations) to the Operations Director on a regular basis. Develop and recommend improvement plans, as necessary. Monthly liaison and close working with the Facilities Administration Manager. Maintain a register of approved contractors including details of public liability and employer's liability insurances, and health and safety plans. Where necessary seek approval, appoint and manage consultant surveyors, engineers, or other specialists regarding maintenance works. Monitoring and managing compliance at each site, including undertaking regular audits. Assist with the development of Facilities Management procedures. Attend monthly meetings relating to H&S and Facilities Management. Ensure that any defects which occur with plant/equipment/ under warranty is raised to the relevant contractor. Monitor Health and Safety in relation to the implementation of maintenance works in accordance with current legislation, reviewing risk assessments, Risk Assessment Method Statements (RAMS), and monitoring site operations and the compilation of health and safety information for updating property manuals. Keep up to date with statutory guidance and best practice on property management and make appropriate recommendations where needed to the Head of Facilities. Respect and implement the principles of equal opportunities in all aspects of the Charity's property management service. Any other associated duties that may be deemed necessary from time to time, to ensure the delivery of a comprehensive property maintenance and management service. In conjunction with key stakeholders, agree the scope of building works to be undertaken and prepare tender documentation or Request for Quotations (RFQ) for any maintenance or refurbishment works. Attend meetings to discuss and report on progress and issues.
Job Types: Full-time, Permanent

Pay: 43,000.00 per year

Benefits:

Additional leave Bereavement leave Canteen Company events Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Financial planning services Free flu jabs Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private dental insurance Private medical insurance Referral programme Sick pay Store discount
Work Location: In person

Reference ID: Trac ID 7264923