Job Description

Salary

28,514 - 30,345 per annum

Contractual hours

36.5

Basis

Full Time - All Year

Region

Permanent

Package

Local Government Pension Scheme
On site gym
Eyecare Vouchers
Free parking
Staff Discounts

Job category/type

Support Staff

Date posted

31/10/2025

Job reference

REQ001740

Previous applicants need not apply

Location:

Hall Green Campus

Hours per week:

36.5 hours

Interview Date:

28th November 2025

Apply by:

21st November 2025

We are pleased to be recruiting an Estates Support Manager to support the Facilities Manager, or Director of Estates, to ensure the accommodation and resources are delivered to a high standard, including the supervision of Building Support Staff and Security Staff

Key Accountabilities and Responsibilities

Leadership and Management

Lead and manage a team of BSS operatives operating on the site to provide a highly efficient and effective support service to meet the needs of the support divisions, curriculum divisions and their students. Lead and manage a team of Security operatives on the site to provide a safe environment for staff, students and visitors Work co-operatively with divisional directors and other managers based at the site Onsite management of contractors carrying out their duties to ensure full health & safety compliance Provide encouragement, support and guidance to BSS and Security staff in order to continue to raise the quality of the support service provided to the premises users.

Main Duties and Responsibilities

Supervise BSS/janitorial staff and their workload. Ensure adequate resources in terms of BSS staff, tools, materials, plant, machinery and other resources are planned and provided to support the day to day Estates needs of the site. With Facilities Manager, ensure accommodation and resources comply with current health and safety legislation and regulations and are adequately resourced. Access data from Track-It on a daily basis and generate a list of jobs for BSS staff to carry out. Carry out regular site walks and generate list of works that require Estates attention. Supervise security staff, ensuring they adhere to all relevant college procedures. Carry out monthly cleaning audits with cleaning manager and ensure facilities are kept clean and tidy at all times. Ensure weekly/monthly statutory checks are carried out and logged according to Facilities Manager Instructions. Take and process meter readings and log accordingly. Manage termly room utilisation surveys and log data in accordance with procedure. Deal with requests from staff/students via telephone/email/Track-It or verbally for room layouts, furniture requests etc. Follow and adhere to the Campus' gritting procedure. Under direction of the Facilities Manager undertake Fire Drills, Health & Safety Meetings as requested. Generate list of cleaning works for holiday 'shut downs'. Manage and record all work shifts, sickness absence, holidays, temporary and the like to ensure the site is adequately staffed by BSS and security operatives' at all operational times. Attend Centre Management Group meetings as deemed necessary. Undertake periodic inspections and audits of site facilities, classrooms etc Able to work outside of the normal week, with reasonable notice, as required and depending on the needs of the service. This may include occasional evening and weekend working. To undertake any other duties commensurate with the nature and grade of the post.

Relationship to other post-holders within the College

The Estates Support Manager is responsible to and will be line managed by the Facilities Manager or Director of Estates. The Estates Support Manager will be accountable, on a day to day basis, to the Facilities Manager, or above and to the Directors and their respective teams based at the site on which they are working. The Estates Support Manager will be responsible for task setting and monitoring BSS and Security activity to ensure a high standard of support service is provided and maintained.

Performance Management

This job description provides only an outline of key accountabilities and responsibilities of the Estates Support Manager and will be subject to review and change as required The Estates Support Manager appraisal takes place in accordance with the College's Appraisal Scheme.

Other Duties and Responsibilities

To work within and personally contribute to the achievement of the college's mission, vision, values and strategic objectives. Comply with college policies and procedures and health and safety regulations. Support and promote the safeguarding of students. Maintain confidentiality in relation to College information and comply with Data Protection Legislation. Participate in the College's Appraisal scheme and undertake any professional development and skills updating as required. Support and participate in the implementation of the College's Equality policies.

It is an offence for anyone who is barred from working with children and or vulnerable adults to apply for this position. All posts are subject to an enhanced DBS check

The for this role has been attached, please refer to this for a more detailed information of this role

About South and City College Birmingham's

We are one of the largest further education providers in the UK, with eight campuses across the city. We are committed to ensuring students have the relevant skills, qualifications and experience for their future, whether that is to seek employment or continue their education.

Our vision is to be recognised as an outstanding educational and economical resource by, providing outstanding education, training that is primarily vocational in response to the needs of the learners, employers and other key stakeholders.

At South and City College Birmingham, equality, diversity and inclusion are integral to who we are and what we do. We are firmly committed to promoting and imbedding the key principles for all within our institution, from our learners to our staff, governors, employers, visitors and contractors.

For further details about the role and how to apply: please click onto the "Apply Online" button.

Should you have any queries, please contact the People Services team by email to

peopleservices@sccb.ac.uk

The college is committed to safeguarding and promoting the welfare of children and young adults and expect all staff to share this commitment.

The successful applicant will be subject to all necessary pre-employment checks. including, enhanced DBS; Prohibition check; Childcare Disqualification (where applicable); qualifications (where applicable); medical fitness; identity and right to work.

All applicants will be required to provide a minimum of two suitable references covering a 5-year period.

An online search will also be carried out as part of our due diligence on all shortlisted candidates.

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are 'protected' so they do not need to be disclosed to employers, and if they are employers cannot take them into account.

Further information about filtering offences can be found in the DBS filtering guide.

PERSON SPECIFICATION

Characteristic

Essential

Desirable

Evidence

Nebosh General Certificate in Health and Safety (or from experience a sound knowledge and understanding of health and safety legislation and regulations)


Application Form


Excellent IT skills


Experience of supervising and motivating semi-skilled support staff


Application Form/Interview


Experience in team building and being a team member


Application Form/Interview


Experience of managing and undertaking stock controls of resources


Application Form/Interview


Excellent communication skills (oral and written) and demonstrable presentation skills


Application Form/Interview


Demonstrable record of achievement against aims, objectives and targets


Application Form/Interview


Able to work outside normal working week; with reasonable notice, as required and depending on the needs of the service. This will include evening and weekend working.


Application Form/Interview


Demonstrate an ability to develop new ideas and work initiatives.


Application Form/Interview


Demonstrable record of working flexibly and using own initiative.


Application Form/Interview


Demonstrable record of interpreting data to bring about performance improvement


Application Form/Interview

It is an offence for anyone who is barred from working with children and or vulnerable adults to apply for this position. All posts are subject to an enhanced DBS check and will be carried out upon appointment