Job Description

Salary: 26K + sales commission OTE 50K
Location: West Acton (W3)
The Company
WeFlex is a leading vehicle finance business that offers Electric Vehicles (EVs) to PCO (Private Hire) drivers / Ride-Hailing drivers. WeFlex are well financed and growing quickly!
We are one of the largest players in the sector and work with all the big ride-hailing apps including Uber, Bolt and FREE NOW.
WeFlex Product

• WeFlex sell Electric Vehicle with financing from our showroom in West London.

• We have a wide range of vehicles to choose from with the most popular brands and a mix of both new and used vehicles to suit every budget.

• Our Rent-To-Buy product is a Hire Purchase contract with

• A low deposit from 299 (used) and 500 (new)

• Weekly payments generally over 5 years with no balloon payment at then end, the customer will own the car if they go the whole way through the agreement

• Flexible Termination: 4 weeks notice post initial 3 months to terminate the contract

• 4 weeks holiday per year, allowing customers a payment break when they go away

EV Expert's Duties & Responsibilities:

• In the role of EV Expert, you will be focused on getting WeFlex new customers for our Rent-To-Buy Electric Vehicle product:

• The primary target is meet as many potential customers as possible to convert into customers for our Rent-To-Buy product.

• Meeting potential customers, build relationships with the staff members/ensure WeFlex is prominent, handle sales enquiries and convert sales leads into new customers.

• Answering customer enquiries over the phone, responding to sales emails, customer web chat, new leads from our digital marketing and website.

• No cold calling. All leads have been generated and we have thousands of leads coming in.

• This role involves spending a significant amount of time on the phone, calling both new & past sales leads and following up with them. On average, the job requires around 90/100 sales calls per day (mix of inbound and outbound).

• Meeting potential new customers for the first time who are thinking about a new vehicle.

• Customer appointments follow-up and scheduling appointments to meet you.

• Electric Vehicles Training and Contracts Explanation

• Take the customer through the contract "Key-points' document and EV Training and answer any questions the customer may have.

• Customer EV charging training: we will train you to become an expert in EV charging, this will be very important to help customers and increase lead to customer conversion.

• Achieving your sales targets.

• Collecting potential customers' details and putting their information into our CRM system and storing good notes of all conversations.

The successful applicant will be:

• Energetic

• Proactive - this role is about contacting and speaking to lots of potential customers, successful WeFlex salespeople will be very active, constantly contacting people and trying to find customers.

• Tenacious - this role requires persistence, customers often need chasing up, multiple phone calls.

• This role requires a good volume of calls/sales activity in order to close sales, so it's not about waiting for people to come in to see you, the more people you contact the more people will come in and the more sales you will make.

• Flexible and happy to work under pressure, as at WeFlex we often have lots going on and often multiple things happen at once!

• Proven sales experience - does not need to be in the motor / vehicle area but need to have a natural sales ability

• Responsive - if a potential customer contacts you, you get back to them quickly. This is a fast-moving market, when customers want a new car they generally want it now so speed will help you convert.

• Customer focused - listen to what customers are telling you and try to deliver what they want.

• Relationship building - develop long term relationships with customers and partners.

• Professional, Polite and Friendly: You will need to be welcoming and engaging to encourage the customers to want to choose WeFlex.

• Hard Working - this is a role with substantial commission, hard work equates to higher earnings.

• Confident - happy to speak to new people and start conversations with potential customers and partners and a "can do" mentality.

• Good communication skills via email, phone, text, etc.

• Convincing - natural sales ability, exceptional presentation skills and well-developed negotiation.

• Trustworthy and Transparent - We must always give customers the correct information when we speak to them. Customers must be able to drive away in the right EV, that they can afford and they must understand the agreement they are signing up for.

• Respectful - Our customers have hard jobs; their vehicle is a big decision for them and its super important so we need to respect that.

• Build Trust - make the customer comfortable, give them good information, help explain EV's.

• Empathetic - Many customers will have very little knowledge of EV's and may ask questions that you think are very basic or may struggle with the info you are giving them. We must be kind and helpful to customers.

• Good time management as you will need to be able to oversee a busy workload.

• Self-driven and ambitious: The commission payments are uncapped!

• Want to work in a growing company with good career prospects.

WeFlex Customers Profile:

• Customers are from diverse cultural backgrounds where English often isn't their first language.

• Our customers are hardworking and typically drive 8-10 hours every day.

• Sometimes they are in a rush, so we need to be super active to answer their queries.

• Our customers are generally price sensitive and are generally not wealthy people.

• Our customers generally don't know much about EV's as they will generally be driving a hybrid or diesel vehicle now so will require educating on EV's.

Hours of Work:

• Our sales team work 40 hours per week.

• Normal hours of work are Monday to Friday including some weekends Saturdays & Sundays, 09:00-17:30 and 10:00-18:30, two shifts inclusive of a 30-minute unpaid break.

• The maximum number of days you will be required to work each week will be 5 days.

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