Job Description

Join our welcoming team at The Bull Hotel, a beautifully restored coaching inn nestled in the heart of Fairford. Known for its exceptional food, drink, and warm hospitality, we're looking for a personable and professional Evening Receptionist to help create memorable experiences for our guests.

Whether it's a romantic birthday getaway, a corporate stay, or a lively wedding celebration, you'll be at the centre of it all--ensuring every guest feels valued from the moment they arrive.

What We're Looking For

We're seeking someone who:

Communicates clearly and confidently--both in person and over the phone Thrives in a team environment and enjoys working collaboratively Is organised, reliable, and able to juggle multiple tasks with ease Brings a positive, professional, and friendly attitude to every shift
Key Responsibilities

Greet guests with warmth and professionalism Manage bookings, dinner reservations, and guest enquiries via phone, email, and in person Promote hotel services and ensure a seamless guest experience Act as the central point of contact between departments (kitchen, housekeeping, front-of-house) Assist with admin tasks, data entry, and maintaining accurate records Keep the reception area tidy and well-stocked Handle mail, packages, and office supplies Step in to support other hotel areas when needed
What You'll Need

Previous experience in a receptionist or front-of-house role Strong multitasking and organisational skills Proficiency with hotel PMS and office systems Excellent phone etiquette and attention to detail Ability to stay calm under pressure and work independently
Shift Type: Weekday & Weekend Evening availability - 4pm-8pm

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Part-time

Pay: From 12.21 per hour

Benefits:

Company pension Employee discount Free parking
Ability to commute/relocate:

Fairford GL7 4AA: reliably commute or plan to relocate before starting work (required)
Education:

A-Level or equivalent (preferred)
Experience:

Customer service: 1 year (required) Administrative: 1 year (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person