Job Description

About Us:

socialbar is a new wine bar and coffee space that opened its doors on May 5 to bring exceptional coffee, natural wines and craft beer to Saxmundham High Street. But we're more than just a bar - we're part of Society for the Preservation of Human Connection Ltd, our parent company dedicated to creating spaces that bring people together, including pop-up nights.

We believe our surroundings shape how we feel, so socialbar is designed with raw industrial aesthetics, exposed brick and a calm, understated beauty -- a place that's both energising and grounding.

Join our team and play a key role in creating a vibrant hub in Saxmundham!

We're looking for an experienced and enthusiastic Floor Manager who is passionate about coffee, customer service and contributing to a positive atmosphere. If you thrive in an independent setting, enjoy autonomy and are eager to grow with a new business, we want to hear from you.

What You'll Be Doing:

Crafting exceptional coffee - Showcase your skills with espresso extraction, milk steaming and latte art. Serving wine and snacks and engaging with customers - Become a friendly face, guiding customers through our selection with confidence. Providing excellent customer service - Create a welcoming and memorable experience that builds a loyal customer base. Taking initiative - Spot opportunities to improve things, from suggesting stock to enhancing the customer experience. Managing inventory & stock rotation - Keep us organised and ensure we always have what we need. Ensuring smooth operations - Open and close the bar, maintain a clean and safe environment and keep things running perfectly.

What We're Looking For:

Reliability & Punctuality - We need someone who turns up

on time, every time

. Ability to Thrive in a Dynamic and Evolving Environment - We're in the early stages of growth, so things can feel fast-paced and unpredictable. We need someone with a flexible, can-do attitude who's not only comfortable navigating challenges as they arise but also willing to roll up their sleeves and help with the practicalities of getting things done Confidence & Authority - You'll be comfortable taking ownership, working independently and handling customer interactions with grace with a customer-oriented mindset Curiosity & Willingness to Learn - An interest in expanding your knowledge of coffee and wine. Attention to Detail & Proactive Thinking - You notice the small things that make a big difference.

What We Offer:

Competitive hourly rate of 12.45 - 12.80 per hour, reflecting an annual gross salary of approximately 24,900-25,600.00 for a 40-hour week.

Generous Benefits Package:

Paid Holiday:

28 days per year pro rata, accrued based on hours worked.

Pension Scheme:

Automatic enrolment into our company pension scheme with employer contributions (subject to eligibility criteria), securing your future.

EAP:

Access to a confidential Employee Assistance Programme providing 24/7 support for mental health and wellbeing, expert guidance on financial and personal matters and a wide selection of discounts on shopping, dining, and leisure activities.

Employee Discount:

Enjoy a combination of free food and a discount on our delicious drinks and snacks.

Career Growth & Development:

We're committed to your success. As we grow, so will you, with opportunities for increased responsibility, potential bonuses and career advancement.

Autonomy & Impact:

Your ideas matter here. Shape the space, contribute to our menu and help us build a thriving community hub.

Supportive & Engaging Environment:

Join a friendly team in a beautifully designed space where your wellbeing is valued, including access to mental wellbeing workshops through our sister company.

Skill Enhancement:

Develop your expertise in barista work, wine appreciation and customer experience.

Ready to be a key part of something special in Saxmundham?

Apply now and tell us why you're the perfect fit for socialbar. We value enthusiasm, a strong work ethic and a genuine desire to contribute. We will prioritise those who can work immediately for us.

Schedule: Approximately 28-40 hours per week, anticipating a combination of the following shifts to be discussed:

Monday:

08.30 - 14.30

Tuesday:

08.30 - 14.30

Wednesday:

08.30 - 14.30

Thursday:

08.30 - 14.30;
16.30 - 22.30

Friday:

08.30 - 14.30;
16.30 - 22.30

Saturday:

08:30 - 14:30;
16.30-22.30

The interview will be a brief phone chat, followed by an in-person interview if we see a mutual fit - a chance for us to connect and see if we're the right match for each other - and likely a follow-up opportunity for you to show off your barista skills.

Qualifications

Proven barista experience with a strong focus on customer service Ability to manage shifts effectively and ensure smooth operations Knowledge of food safety standards and practices Skills in food preparation and basic math for accurate order handling Excellent time management abilities to prioritize tasks during busy periods
Job Types: Full-time, Part-time, Permanent

Pay: 22,880.00-25,200.00 per year

Expected hours: 28 - 40 per week

Additional pay:

Tips
Benefits:

Company pension Discounted or free food Employee discount Health & wellbeing programme Sick pay Store discount
Schedule:

Day shift Every weekend Night shift Weekend availability
Application question(s):

Being a new bar, we expect a dynamic and sometimes unpredictable workflow. We need someone who's comfortable with challenges and eager to contribute practically to daily operations. Can you describe your experience with shift scheduling, opening/closing procedures, and other key bar functions?
Work authorisation:

United Kingdom (required)
Work Location: In person