Job Description

Lelant, Saint Ives TR26 3HU, UK

Competitive, DOE

Permanent

Marketing and PR, Media

30/08/2023

H Tempest are now recruiting for an Event Coordinator!

Event Coordinator

Location: Lelant, Cornwall, TR26 3HU
Salary: Competitive, DOE
Contract: Full-time, Permanent

H Tempest Ltd is the nation\xe2\x80\x99s largest school photography company with over 500 employees.

Our Head Office and Laboratory is based in St Ives, Cornwall and our Photographers are resident throughout the UK.

We take photographs of children at playgroups and nurseries, primary and secondary schools and graduates at universities and colleges as well as the Armed Forces and Corporate Photography.

We are now recruiting for an Event Coordinator due to staff changes for our academic gowning division.

This is a super exciting time for us as we continue to win accounts and drive the business forward.

If you\xe2\x80\x99re a meticulous planner with an eye for detail and a flair for customer service and event management then this could be the role for you!

The role is primarily based in Cornwall with time split between our head office (in Lelant) and our gowning warehouse (in Redruth) and approximately 20% of the time being based at events throughout the UK (especially in our peak period in July).

As our Event Coordinator you will be responsible for:

Customer Management

Acting as the dedicated point of contact to allocated clients, you will responsible for overall client contact both throughout the year and during the event.

From facilitating event preparation meetings and conference calls, to capturing client requirements and translating them into actionable plans, the Event Coordinator will need to provide an extremely high level of customer service in a professional, approachable manner.

In addition, from an \xe2\x80\x98IT\xe2\x80\x99 standpoint the Event Coordinator will work closely with other team members on the import and management of data on the online ordering portal.

Event Preparation

Operating in a variety of venues throughout the UK, the Event Coordinator will be responsible for ensuring all pre-event preparation is completed on time including; planning and overseeing material packing, developing timelines and forecasts for packing and shipping, managing the in-house team of packing staff, working with the graduation team to staff events, and planning and booking all required hotels, venues and freight transport.

Event Management

Once on-site at an event, the Event Coordinator will be responsible for overall event management.

Not only operating as the key point of contact/accountability for our clients but also our team at the event.

Best-in-class customer service providing an unparalleled graduate experience is vital to our operation and the Event Coordinator will deliver meticulously planned and executed events.

Do you want to join us?

We are committed to making sure that H Tempest remains the best in the business and a great place to work. Our staff are the most important asset and therefore we will continue to invest in you!

We support our entire team to develop their skills, provide the best events and achieve brilliant photos; but to be successful in this role, you should have the following qualities and experience:

• Someone who is meticulous \xe2\x80\x93 a planner and a doer with a keen eye for detail and the ability to think on their feet.
• Deadlines aren\xe2\x80\x99t a problem for this person \xe2\x80\x93 nor is working under pressure.
• We\xe2\x80\x99re a small team so collaboration is key, as is the ability to be autonomous.
• A high level of proficiency with the MS office suite is essential.
• A full, clean driving license with their own transport to/from the office.

Thanks for reading our advert.

If you are excited about the role, we\xe2\x80\x99d love to hear from you so click on \xe2\x80\x98APPLY\xe2\x80\x99 today and send us a copy of your CV. We can\xe2\x80\x99t wait to see it!

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