Job Description

Job Introduction
Event Manager 40 Hours per week Up to 32,000 Signet Library, Edinburgh, EH1 1RF

Are you passionate about delivering exceptional events in a historic and inspiring setting? The Signet Library in Edinburgh, renowned for its stunning architecture and rich heritage, seeks a dynamic and experienced Events Manager to oversee our diverse functions. This is a unique opportunity to work within one of Edinburgh's most iconic venues, combining your organisational skills with a love for history and culture.


Nestled in the heart of Edinburgh's historic Old Town, the Signet Library is a magnificent 19th century building. Designed by architect William Burn, it boasts elegant neoclassical architecture, a stunning central reading room, and beautifully preserved interiors that reflect centuries of Scottish legal tradition. Today, it continues to be a prestigious venue for events, private functions, and corporate gatherings, offering a truly memorable setting for any occasion.

Main Responsibilities

What you'll do:

Planning and Service Delivery

Ensure all planning, operational, and kitchen service functions for the venue are effectively in place and meet the required standards.

Quality Control, Health and Safety, and Hygiene

Manage all quality assurance measures, health and safety protocols, and hygiene systems to align with Heritage Portfolio standards and specific venue requirements.

Client and Team Communication

Understand and clearly communicate the venue's service offers to clients, customers, and the Heritage Portfolio team to ensure alignment and satisfaction.

Innovation and Service Enhancement

Lead efforts to innovate and develop service styles that generate positive PR and enhance client feedback.

Team Collaboration and Business Growth

Actively participate in the wider events team, contributing to discussions and decisions that support the growth and improvement of the Heritage Portfolio business.

Event Service Articulation and Customer Experience

Clearly define and communicate the service elements for each event, including food, equipment, flow, and overall customer experience, to improve business outcomes.

Financial Performance Support

Assist the venue in managing financial aspects such as forecasting, event costing, post event reviews, cost control, stock management, and monthly reconciliation.

Site Readiness and Preparation

Support venue teams in ensuring areas are prepared for site visits and event setups as required.

Security and Safety Compliance

Ensure all security measures related to the building, stock, personnel, and client expectations are maintained before, during, and after events.

Site Inspections and Proposal Development

Assist with regular site inspections and the generation of proposals to support event planning and venue development.

Teamwork and Workplace Harmony

Promote a collaborative and harmonious working environment within the Heritage Portfolio team.

Business Development Support

Support the General and Assistant Manager in identifying and pursuing financially sustainable opportunities to develop the business.

The Ideal Candidate

What you bring:

A passionate interest in the catering industry, knowledge of current trends, and interest in the hospitality world Experience in a high volume catering environment Ability to craft communication plans for key stakeholders Evidence of ability to create and adhere to project delivery plans Ability to competently use Microsoft Word, Excel, PowerPoint, and Email Ability to motivate a team of mixed abilities and personalities Proven record of managing a large front of house team of managers, event designers, and floor staff

Desirable:

Experience and understanding of event costing and design of events Ability to produce accurate work under tight deadlines and pressure Experience in assisting with creating a project plan Capability to identify and highlight revenue maximising opportunities First aid and personal alcohol license qualifications Experience in assisting with creating a marketing plan

Join Heritage Portfolio and Sodexo Live! for a fulfilling career where your individuality is celebrated, your impact is valued, and your development is supported. We're more than a team -- we're a community of experience makers.


We are proud to be a Disability Confident Leader, offering an interview scheme for qualified candidates with disabilities.

Be part of a forward thinking organisation where "Never Standing Still" is more than a motto -- it's how we thrive. Apply now and take the next step in your operations career.