Job Description

WHO ARE WE

Nestled in the heart of London's prestigious Square Mile, Pan Pacific London seamlessly blends graceful luxury, innovative wellness, world-class dining, and exceptional service.


Featuring 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY, our state-of-the-art wellbeing floor, complete with an infinity pool, advanced gym, and indulgent spa treatments.


At Pan Pacific London, luxury meets excellence and we invite you to be part of it.

ABOUT YOU

We're on the looking for a passionate and guest-focused Event Sales Manager to become a valued part of our outstanding Meeting & Events Sale team at Pan Pacific London.


You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you strive to create memorable experiences at every opportunity.




If you take pride in your work, pay close attention to detail, and consistently put people at the heart of everything you do, we would be delighted to hear from you.

JOB SUMMARY

As an Event Sales Manager, you will be developing new clients and retaining existing clientele in the various market segments to sell corporate event services at Pan Pacific London. You will assist the Director of Events in developing and executing strategic plans to achieve & exceed annual budget & strategic M&E goals. Also, as an Event Sales Manager, you will ensure that operations meet Hotel and PPHG standards by functioning as a business partner with all areas of the hotel that are impacted by the M&E department. Your tasks as an Event Sales Manager will include but not be limited to:


Conduct hotel site visits, and be involved in Fam trips and internal events Co-ordinate the enquiry cycle from the enquiry to end of contracting stage, and handover to the planning team. Quote and negotiate on rates and space within the pre-defined parameters set. Prepare all contracts for customers, including payment requirements. Actively up-sell each business opportunity, selling all function space to its maximum capacity and to the right target market. Align customer and event profile with the appropriate hotel product.



Develop a knowledge or competitor properties and enquiry sales processes.

YOUR BENEFITS OF WORKING AS AN EVENT SALES MANAGER AT PAN PACIFIC LONDON

As a company, we take pride in our close-knit culture, commitment to development, and focus on wellbeing. Here's what we offer:

Access to Mental Health First Aiders An extra day off to celebrate your birthday Cycle to Work Scheme Employee Referral Scheme Season Ticket Loan Enhanced Maternity and Paternity Policies Eye Care Voucher Scheme Social and Employee Wellness Activities Employee Assistance Programme, including 24/7 virtual GP and financial advisors Two hotel-wide social events per year, plus additional team gatherings Flexible Work Policy Complimentary dry cleaning for uniforms and work attire Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year Guest Experience Programme 50% Discount on Food and 25% Discounts on Beverage at Food & Beverage outlets at Pan Pacific London 30% Discount on internal spa treatments 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group Complimentary meals prepared daily by our chefs Two fully paid Study Days per year (in addition to annual leave) Two fully paid Volunteer Days per year (in addition to annual leave) Career Progression, we're committed to coaching and supporting your internal development within Pan Pacific Hotels Group Additional perks through YuLife Dedicated discounts with local eateries

ABOUT PAN PACIFIC HOTELS GROUP

Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe--including seven new openings by 2025. Known for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences.

Join Our Family in the Heart of the City

Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly located in the vibrant heart of the City. We are honoured to have received multiple prestigious accolades, including:

Hotel of the Year - Group (2023) | Catey Awards Hotel of the Year - London (2022/2023) | AA Hospitality Awards Forbes Five-Star Rating | 2022/2023 Forbes Five-Star Rating | 2023/2024 Forbes Five-Star Rating | 2024/2025 Forbes Four-Star Rating - SENSORY Wellbeing | 2023/2024 Forbes Four-Star Rating - SENSORY Wellbeing | 2024/2025

Please note:

All applicants for the role of Event Sales Manager must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required from all candidates at the interview stage.


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