Job Description

The Job

This role is responsible for planning and delivering internal and external events within the medical sector, with a strong focus on our UK and international Arthrolab workshops. You'll manage day?to?day coordination, ensuring smooth delivery of high?quality events that meet customer needs and compliance standards. We're looking for someone organised, proactive, and customer?focused, with the creativity and attention to detail needed to ensure every event runs flawlessly.

Duties & Responsibilities

Coordinate 200+ UK Arthrolab workshops and up to 50 overseas bookings across EMEA. Manage 250-300 events annually using in?house event management software, ensuring full compliance with internal and industry standards. Work closely with sales, medical education, and events teams to manage bookings and agendas. Arrange travel and accommodation for staff and guests in line with company policy. Handle registrations, invitations, meeting room bookings, and event communications. Support all pre?event logistics (paperwork, H&S, risk assessments, compliance, budgets, signage, badges, collateral, travel, on?site setup). Provide post?event analysis, including feedback and reporting. Offer reception, office, and general event support as required.

Requirements

Strong MS Office skills; Microsoft Dynamics 365 is an advantage. Ability to manage multiple events simultaneously, working independently, reliably, and to deadlines. Excellent communication, teamwork, motivation, and attention to detail. Customer?service mindset. Higher?level education in hospitality, event management, or similar, plus experience in a fast?paced events venue.

Desired

Experience in an in?house events venue. Passion for customer service and event coordination. Understanding of marketing and promotional techniques. Knowledge of medical compliance. Experience with event management software.

Travel

Less than 5%, national only.
This position provides an excellent platform for individuals looking to gain practical experience in event organisation while developing key skills in customer service, sales, and hospitality.

Job Types: Full-time, Permanent

Pay: 29,000.00-32,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Company pension Discounted or free food Enhanced maternity leave Enhanced paternity leave Free parking Gym membership Life insurance On-site parking Paid volunteer time Private medical insurance Referral programme Sick pay Transport links Work from home
Work Location: In person