Job Description

Events Coordinator - Farncombe Estate



We are currently recruiting for an Events Coordinator to join our dynamic Events team at Farncombe Estate. Our award-winning 500-acre Cotswolds hillside is home to three unique hotels - The Fish, Dormy House, and Foxhill Manor - as well as our Hillside Hangouts. Together, they make up one of the most exciting and diverse hospitality destinations in the UK.



As Events Coordinator, you'll be the first point of contact for all event and group enquiries across the Estate. You'll manage the client journey from the very first enquiry through to contract stage, ensuring every guest has a seamless and professional booking experience. Once confirmed, you'll hand over to the Events Manager for the smooth operational delivery of each event. With a focus on exceptional service, sales conversion, and clear communication, this role is key to the success of our busy Events team.



The role is based on a 40-hour per week contract (working 8-hour shifts plus hour unpaid lunch break, across 5 days which may include the occasional weekend).



? Ideally, you will have:


Previous experience in an administrative, hospitality, sales, or events role Strong organisational and time management skills, with the ability to manage multiple enquiries at once Excellent written and verbal communication skills Confidence in handling demanding guests with professionalism A customer-focused and approachable attitude, with the ability to build rapport quickly Good IT skills, with proficiency in Microsoft Office, CRM systems, and booking platforms A high level of accuracy and attention to detail A collaborative and supportive team player mindset
Pay & Benefits

We offer an hourly rate of

14.15 per hour

(29,432 per annum), plus service charge (around 2,000-2,500 per year), making a total package of up to

31,932 per year

.



We also offer a raft of excellent benefits including:


30 days holiday per year (rising to 35 after 5 years) Enhanced pension scheme Critical illness cover and company sick pay (after 6 months) Premium payments for Christmas and New Year shifts Access to onsite mental health first aiders and an employee assistance programme from Hospitality Action High Street discounts via Hospitality Rewards A special birthday lunch in one of the hotels, on us! Estate discounts on dining, stays, wine, spa products and more Up to 1000 when you successfully refer a friend Long service gifts A healthcare cash plan Free financial planning advice Uniform and meals on duty Access to apprenticeships up to degree level qualification
Due to our rural location, you will need your own transport (WR12 7LJ).


We are members of the Hoteliers' Charter and are committed to providing a workplace built on respect, fairness, equality, diversity, and opportunity, while putting wellness and career development at the heart of what we do.