Job Description

We are looking for an Events Coordinator to join our Rapport team, based in the City of London.

You will be part of a large and diverse team that supports our client: a Fortune Global 500 company, where excellence and creativity are the norm every single day.


Are you someone who thrives working in a fast-paced, task focused role and supporting clients? Join our energetic and established Events team and play a key role in helping our customers to have the best events planning experience, right from the enquiries stage up to the planning and the event day.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday; shift rota basis 7 AM - 7 PM, with flexibility based on client needs)

What will you get?

Financial Freedom:

Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!

Secure Your Future:

Benefit from a contributory pension scheme for a stable financial tomorrow.

Health Matters:

Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.

Thrive Personally & Professionally:

Unlock endless learning and development opportunities to elevate your career!

Celebrate Excellence:

Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.

Give Back to Community:

Take one paid day off annually to support a cause you're passionate about!

Main responsibilities

Client Engagement & Communication:

Serve as the first point of contact for Hosts, Bookers, and Guests, offering a warm welcome, area introductions, and responding to enquiries to ensure excellent customer satisfaction.

Event Planning & Coordination:

Take full ownership of event logistics from booking through delivery and follow-up, coordinating with clients and stakeholders throughout.

Collaboration & Partnerships:

Work closely with service providers (e.g., catering, hospitality, workplace teams) to manage event needs including diary management, food & beverage, and space allocation.

On-Site Event Execution:

Oversee day-of event operations, directing support staff and ensuring all setup (e.g., seating, AV, signage) meets safety and customer requirements.

Administrative & System Management:

Handle event-related documentation and logistics using event management software, including registration, name badges, invoicing, and close-out tasks.

Event Innovation & Problem-Solving:

Proactively troubleshoot, solve technical issues, and contribute creative ideas to deliver exceptional event experiences.

The ideal candidate will

Share our Rapport values:

Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together*
2 years minimum Event Planning/Coordination experience Proficient in business administration. Experience using event management software programs such as Delphi or salesforce is preferred. Ability to work both independently and in a team environment. Excellent interpersonal skills on all levels. Strong time management skills. Strong Microsoft Office skills. High level of attention to detail.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.


We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.


Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.