BSR events are a key benefit to members and the wider rheumatology community, offering the very latest in science, innovation, research and cases.
Our events team deliver the award-winning Annual Conference in a hybrid format to c2500 delegates, plus our Case-based Conference, as well as a programme of celebratory awards.
This role sits within the Events team which is responsible for delivering BSR's annual conferences and awards. The team of four includes the Head of Events, Events Manager, Digital Events Manager and the Events Executive, who assists in the planning and delivery of our hybrid and in-person events. You will work on a range of areas including registration, logistics, being the main point of contact for delegates, and liaising with venues and suppliers. This is an exciting role for someone looking to get more exposure to different areas of events and working with multiple stakeholders.###
Main responsibilities
Manage the registration process for BSR conferences, including online booking journey, managing CRM/registration systems, end to end customer service and reporting registration data insights.
Work with the Events Manager on the delivery of conference programmes and networking events.
Lead on event logistics including awards, abstract poster submissions, Continuing Professional Development (CPD) accreditation, accommodation, travel arrangements and speaker expenses.
Champion BSR's values by leading on Equity, Diversity and Inclusion (EDI) and accessibility for conferences, working with venues and suppliers to ensure a positive experience for attendees.
Support the Events Manager and Business Development Manager with sponsor and exhibition deliverables on areas including registration and posters.
Manage event and registration enquiries, providing excellent customer service.
Support the Digital Events Manager with online conference integrations and data reporting.
Input into our event budgets by monitoring progress and providing financial reporting and reconciliation against income and expenditure.
Work with the Marketing and Communications team to create digital content to engage our audiences.
Support with BSR committee liaison and logistics.
General
Be a core member of the events team by attending and inputting into all planning meetings, venue site visits and delivery of events onsite.
Identify and contribute ideas on how to improve processes and ways of working.
Undertake any other reasonable duties as required by the Head of Events.
Please note: This role will require travel, overnight stays and weekend work, for example at our conferences (6 day stay). As we are a small team you'll have the opportunity to get involved in cross-departmental projects, lead or contribute to agile sprint working and support wider business needs. There are other opportunities to get involved with our staff forum or peer group meetings.###
Person Specification
Experience of working in events
Ability to demonstrate understanding of the requirements of events management and customer service elements of the role
Proven project planning and coordination experience
Ability to work with databases and use CRM
Experience of managing delegate registration and event data
Experience of liaising with venues and suppliers
Ability to demonstrate use of initiative and innovation to make positive improvements or efficiencies
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Benefits of working at BSR
We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time- based, Learning and development, and Financial. Just some of them include:
Wellbeing:
Free period products in our office
Free flu vaccinations
Mental Health First Aiders
BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to
Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA
WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources
Our enhanced sick pay offer is:
+ Up to two years' service: 4 weeks full pay and 4 weeks half pay
+ After two years' service: 12 weeks full pay and 12 weeks half pay We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation- wide volunteering day.
Time-based:
We offer 30 days annual leave in addition to bank holidays
All staff can request sabbaticals at any point, which are considered on a case-by-case basis
We also offer an extra day for moving house
Bank holiday swaps- you can swap a bank holiday day for another day's leave (entitlement remains 1:1 days)
We're a 4 day week employer, which at BSR means working your fulltime hours (31.5 each week) over 5 days
Learning and development
We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals' achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we'll cover the cost of that.
Financial:
We offer a performance related pay incentive scheme
Income protection scheme
You'll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total).
Our life assurance policy pays three times your basic salary
Interest free season ticket loans
Ride-to-work scheme
Interest-free loan scheme
We also provide generous enhancements within our parental and family leave policies.
+ Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate.
+ Our paternity leave offer is 6 weeks at full pay.
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About British Society for Rheumatology
The British Society for Rheumatology is a membership organisation which brings together expertise from across the rheumatology profession, harnessing a wide variety of experience and skills to ensure we are supporting our members to the very best of our combined ability. Involving patients and carers at every step, we aim to ensure that physicians and clinicians are equipped to provide high-quality care.
We're a small organisation with huge ambitions. If you're looking for an organisation with a one-team feel where you'll be able to develop professionally and have the autonomy to run with your ideas, we might be a match for you.
We have a great
benefits package
, and wellbeing is a key part of our People and Culture strategy. We're a
4.5 day week
employer, which means full time is 31.5 hours per week, spread over 5 days. We work in a hybrid way, coming together as a whole staff team once a month, and then deciding at team level when and how to work together most effectively in person.
We're proud to have won several HR awards, to be a Living Wage accredited employer, and are committed to encouraging inclusion, equality and diversity in our workforce. Our values guide our decision making and our behaviours, and we'll ask you about these at interview stage.
You can find out more about each of the individuals who make up
our staff team
as well as
read more about our
vision, mission and values
.
Make sure you've had a read through of our
'
How to Apply
'
page before you submit your application, and that you've added your cover letter into the
Personal Summary
section.
BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability, which you can find out more about here. We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
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