Job Description

Location:

Little Eccleston, Lancashire

Hours:

Approx. 32 hours per week (4 days pw)

Are you looking for a role in a lively and friendly environment? The Cartford Inn is on the lookout for an office superstar to join our award-winning team. This is more than just a job; it's a chance to be part of an exciting and unique workplace where no two days are ever the same.

What You'll Be Doing:

General office administration--the usual stuff like emails, filing, and keeping things organised.

Communicating with customers over the phone with warmth and professionalism.

Liaising with other departments, including the kitchen and front of house, to help coordinate events and operational logistics.

Using our booking systems (don't worry--we'll show you the ropes).

Selling--whether it's upselling rooms, charming customers into making a private party booking, or persuading them to add that little extra touch to their stay, your ability to convince and charm will be key.

Contributing to the smooth running of our office, working closely with a team that knows how to have a laugh while getting things done.

What We're Looking For:

Someone with solid organisational skills who can juggle tasks without breaking a sweat.

A people person who thrives on teamwork and gets on well with colleagues.

A confident communicator, especially on the phone, with a knack for putting customers at ease.

Proficiency with IT systems and the ability to pick up new software quickly.

A sense of humour! We take our work seriously, but not ourselves.

A natural salesperson who can upsell with ease and charm, helping to maximise bookings and create memorable experiences for our guests.

What We're Offering:

Competitive hourly pay.

Perks include staff discounts on meals and overnight stays, free meals on duty, and opportunities for professional development.

A friendly, laid-back office environment that's part of one of the best inns in the country (not just our words--we've got the awards to prove it).

The chance to be part of a family-run business that genuinely values its staff.

A Few Other Things:

Flexible weekend work.

Hours can vary week to week, but we'll keep it as consistent as possible.

If you're organised, people-focused, and love the idea of working somewhere unique, we'd love to hear from you. Send us your CV and a brief introduction to yourself, and let's see if we're a good fit.

Job Type: Part-time

Pay: 12.21-15.00 per hour

Benefits:

Company pension Discounted or free food Employee discount Flexitime Free parking On-site parking
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)
Language:

English (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person