Job Description

Position:

Events Staff

Work Location:

Stirling and nearby areas

Wage:

12.50 per hour

Employment Type:

Self Employed

Working Hours:

Primarily Weekends, with additional hours during the week as required by event demands.

Job Summary:

To ensure that all our customers are welcomed warmly to our roller discos as well as roller sports events and that they experience the highest standards of customer care and enjoyment in an exciting, interactive and safe environment.

Full training will be provided for successful candidates

.

Key Responsibilities:

To play an active role in supporting excellence in the delivery of Rollerbeats Customer Experience Standards Proactively engage and assist customers to allow them to maximize the enjoyment of their day at our events in and engaging, friendly and proactive manner Deal proactively with any issues that may arise during the course of you duties - escalating any issues to management where appropriate Ensure safety of all staff and customers in accordance with Rollerbeats policies and procedures To work alongside others and adopt a flexible approach to working in a team environment (this is a fast paced working environment) Ensure that all daily reporting and administrative requirements are completed to a satisfactory standard and in a timely manner To gain a working understanding of the Rollerbeats Bookings and referral process Attend briefings and take personal responsibility for keeping abreast of latest internal communications Perform lifting and handling duties for the Rollerbeats Equipment Set Up before and after events Operate Events Set-Up/Admissions/information desks and/or perform DJ duties (training will be provided) Perform designated tasks as per daily operational requirements and as directed by a team leader or line manager Having full knowledge of our offering and have the ability at making visitors aware of the full range of experiences, products and services available to them Report/Ensure cleanliness and good maintenance of immediate working area and Rollerbeats equipment Deliver and maintaining the highest operational standards in line with agreed operational procedures, policies and performance Be an ambassador for the Rollerbeats proposition

Skills/Knowledge Required:

Excellent, communication, interpersonal and reasoning skills are essential Ability to speak to the public both on a 1:1 basis and in groups Previous work experience in a customer facing environments advantageous Ability to skate or learn to skate is advantageous but not essential Outgoing personality and willingness to interact Ability to adapt to new situations in a fast paced environment Ability to drive is advantageous but not essential Excellent timekeeping First Aid certification is desirable - or willingness to get

Perks:

Transportation to venue provided wherever possible Uniform provided Traveling time and set-up time is paid, unless prefer to travel by own conveyance Exciting travel opportunities Flexible Work Arrangements Promotes Health & Well-being Music friendly environment Get insider access to our events

To Apply:

Interested candidates should send their resume/CV and a cover letter to events@rollerbeats.co.uk . Please include the job title in the subject line of your email.

Deadline to apply: 15th October 2025 (12 Noon)

If you require any further assistance, please do not hesitate to contact the above email.

Hear from Our Team Members

At Rollerbeats, we pride ourselves on creating a vibrant and supportive work environment. Here's what some of our amazing team members have to say about their experience:

Fiona: The Rollerbeats Journey

"I always recommend working at Rollerbeats to anyone looking for a job. It's such a fun role with a great atmosphere! You'll discover new strengths and help others along the way. After every shift, you'll leave feeling accomplished and fulfilled."

Proud Moments:

"I was always proud to work at Rollerbeats. The atmosphere and team were incredible. Watching kids grow in confidence--from being nervous at the start to having a fantastic time--was the best feeling. Knowing I helped them achieve that was so rewarding."

The Culture:

"The culture at Rollerbeats is unmatched. Leadership and the team supported me in every way--professionally and personally. It was always fun, exciting, and inspiring to work here. Everyone brought out the best in each other!"

Catherine: The Heart of Team Spirit

"The events were so much fun to work at, but what stood out the most was the incredible support and atmosphere of the team. It truly felt like a family."

Why Rollerbeats?

Working at Rollerbeats isn't just a job--it's a place to grow, connect, and make lasting memories. Join a team where every shift leaves you feeling proud, supported, and part of something extraordinary.

Job Types: Part-time, Zero hours contract, Internship

Pay: 12.50 per hour

Work Location: In person

Application deadline: 15/10/2025
Reference ID: ESM-005