Job Description

Are you passionate about quality education, exam integrity, and supporting learners to achieve their best? We are looking for a proactive and tech savvy Exam Moderator to join our dynamic Training Support Services Quality Assurance team.
In this exciting hybrid role, you will be at the forefront of ensuring exceptional learner experiences, working behind the scenes and on the ground to support training and assessments across the UK. From moderating online learning environments to invigilating exams and upholding compliance standards, you will be a key player in delivering excellence.
Why Join Logistics UK?
Logistics UK, formerly the Freight Transport Association is one of the biggest business groups in the UK, representing the entire industry with members from the road, rail, sea, and air industries, as well as the buyers of freight services such as retailers and manufacturers whose businesses depend on the efficient movement of goods.
An effective supply chain is vital to Keep Britain Trading, directly impacting over 7 million people employed in making, selling and moving the goods that affect everyone everywhere. With Brexit, technology and other disruptive forces driving changes in the way goods move across borders and through the supply chain, logistics has never been more important to UK PLC.
Key Responsibilities

• Supporting learners and tutors on our Virtual Learning Environment (VLE).
• Troubleshooting access and technical issues.
• Invigilating exams both remotely and in person (classroom).
• Ensuring awarding body protocols and internal standards are met.
• Performing quality assurance checks and tracking learner progress.
• Collaborating with tutors, customer operations, and awarding organisations.
• Providing top-tier customer service via phone, email, and LMS systems.

This role requires adhoc travel across the UK to attend training sessions and in person exam moderation. A valid UK driving licence is a must, and we are ideally looking for someone based in Scotland.
Requirements

• Sharp organisational and administration skills.
• Strong communication, tech confidence, and a can-do attitude.
• Experience with LMS/VLE platforms and Microsoft 365.
• Understanding of exam invigilation, awarding body requirements, or quality assurance (ideal but not essential).
• Ability to work independently and collaboratively across teams.

Benefits
We value our employees and offer a wide range of benefits recognising that no two employees are the same - everyone has different preferences and needs that change over time.

• 25 days of annual leave plus bank holidays
• Christmas Working Arrangement for extra days off during the festive period
• Health Cash Plan for all employees and Private Medical Insurance for managers
• Employee Assistance Programme and Mental Health First Aiders
• Enhanced Family Leave policy
• Flexible and remote working arrangements
• Two paid days off per year for charity or volunteering work
• Various learning and development opportunities
• Range of pension schemes
• Award scheme to recognise outstanding employees
• Life Assurance Scheme for peace of mind