Job Description

Country

United Kingdom

Office Location

Birmingham, B3 2AA

About Us

At RICS, we're proud to be a global voice in land, real estate, construction, and infrastructure. With over 140,000 members across nearly 150 countries, our work influences everything from city skylines to green spaces. Whether it's supporting sustainable development, conserving heritage buildings, or advising on major infrastructure projects, our professionals help communities thrive.

Role Purpose and Key Responsibilities

This is a pivotal role supporting both our Chief Markets Delivery Officer and Chief Digital & Information Officer, members of RICS's Executive Management Team. The role is based in Birmingham, with a hybrid working pattern of three days in the office and two days remotely.




You'll act as a trusted partner to two senior executives, helping them stay organised, prepared, and focused; providing day to day support and enabling the effective delivery of their priorities.




You'll be part of a collaborative EA network and contribute to meaningful work during a period of exciting change, gaining exposure to senior-level decision-making and strategic delivery.




Your day to day will include:




- Managing diaries, global travel, meetings, and expenses with accuracy and foresight


- Coordinating international travel, including visas and time zone considerations


- Preparing agendas and papers for governance and leadership meetings


- Organising internal and external meetings, tracking follow-up actions


- Supporting logistics for events, away days, and delegation visits


- Handling operational tasks across HR records, purchase orders, contracts, and budgets


- Contributing to projects and programmes, delivering on time and within scope


- Producing clear, well presented documents and presentations aligned with brand standards


- Managing email correspondence, drafting responses, and escalating as needed


- Working collaboratively with EA colleagues to enhance ways of working

About You

You're someone who thrives in a role where no two days are the same. You enjoy being the go-to person who keeps things running smoothly, anticipates needs before they arise, and brings calm to busy environments. You take pride in supporting senior leaders and understand the value of discretion, empathy, and clear communication.




You bring:




- Well developed organisational skills; able to manage multiple priorities effectively


- Experienced in supporting senior stakeholders with a proactive, solutions focused approach


- Discreet and thoughtful when handling sensitive or confidential information


- Proficient in Microsoft Office (Outlook, PowerPoint, Excel, Word)


- Comfortable using collaboration tools such as Microsoft Teams and SharePoint


- Knowledgeable about systems for purchase orders, expenses, and budget tracking


- Clear and accurate written communication with close attention to detail


- Collaborative and supportive of other EAs, contributing to shared ways of working


- Self reliant, adaptable, and composed under pressure

Rewards and Benefits

We offer a comprehensive package of benefits to support your work life balance, health, financial security, and personal time.




For full time staff, the standard working week is 35 hours, and we support flexible working arrangements where possible.




Your health and wellbeing are important to us, with benefits including private medical insurance, an Employee Assistance Programme, Mental Health First Aiders, Wellbeing Champions, and optical care. To support your financial future, we provide income protection, life assurance, an Aviva Group Personal Pension scheme, and access to My Money support.




We also offer:




- 25 days annual leave plus public holidays


- Three additional days of leave when the office closes between Christmas and New Year


- Enhanced flexible leave policies (including Maternity, Paternity, and Moving House)


- Wellbeing Day


- A Volunteering Day to support community engagement


- Staff led community groups




Equal Opportunity Employer




RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance.




Please let us know if we can support you with any adjustments to our recruitment process.




Candidates will need to have the correct right to work in the country the role resides in.




How to apply


As part of your application, you will be asked to upload your CV and complete a statement that explains why this specific role at RICS presents an ideal opportunity for you and clearly demonstrates how your skills and experience meet the requirements of the role.




Applicants must have the legal right to work in the UK at the time of application, in line with UK employment legislation.




Interview Process




First and second stage interviews will take place in person at our Colmore Row office in Birmingham.




- First stage interviews: from 18 September onwards


- Second stage interviews: w/c 29 September or 6 October




We reserve the right to close this advert early if we receive a high volume of suitable applications.