Job Description

ROLE OVERVIEW

Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW.


At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.



Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support.


We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities.


The Executive Assistant will play a unique and crucial role at Croud. Reporting to the Chief of Staff, you will be responsible for managing and overseeing various aspects of the logistics of the Executive team's daily work; including scheduling, travel and making detailed notes.

RESPONSIBILITIES

Key responsibilities include, but are not limited to:

Diary & Calendar Management:

Oversee complex, proactive scheduling for internal and external meetings, coordinating across multiple time zones

Travel Coordination:

Arrange international travel, including visas, flights, accommodation, and transport logistics

Inbox Management:

Provide occasional management of emails, prioritising and responding to urgent matters on behalf of executives

Expense Management:

Submit and reconcile expenses and corporate credit card transactions

Meeting Support:

Attend key meetings, record minutes, and ensure timely follow-up on action items

Event Planning:

Coordinate internal and external events, including dinners, speaking engagements, and client-facing activities

Cross-Departmental Communication:

Collaborate with the Chief of Staff to ensure document distribution before meetings and smooth communication between departments

Ad-Hoc Administrative Support:

Provide administrative assistance to other teams as needed, ensuring smooth operations

PERSON SPECIFICATION

Proven experience supporting multiple senior leaders in a high-pressure environment, ideally in the advertising agency sector Exceptional ability to organise, prioritise, and manage multiple tasks effectively in a fast-paced environment Strong analytical skills with the ability to proactively resolve issues Excellent attention to detail with the ability to manage competing priorities without sacrificing quality Outstanding written and verbal communication skills, with the ability to establish rapport and communicate confidently with executives and stakeholders Demonstrated ability to handle sensitive information with discretion and professionalism.

COMPANY BENEFITS

Croud operates a hybrid working model (minimum 3 days a week in the office)

, however this role typically requires

4 days per week in the London office

to foster close collaboration with the team and manager. The remaining day(s) can be worked from home, though we encourage an office-first approach to maximise productivity and team engagement. While not mandatory, candidates should be comfortable with a flexible, in-office work environment.


Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless!


On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include:

+ Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years + 25 days holiday a year
+ Discretionary annual performance based incentive
+ Sale commission
+ Recruitment referrals bonus
+ Health & Wellbeing contribution
+ 2 Recharge Days each holiday year
+ Ride to Work scheme
+ Railcard
+ Season Ticket loan
+ Home office chair and home office screen
+ Free fruit, breakfast cereals, snacks and tea & coffee in the office
+ Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
+ Life insurance and income protection
+ Medical Cash Plan
+ Pension
+ Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
+ IPA Membership
+ Peer to peer recognition scheme 'bonusly'
+ Team off-sites/regular socials
+ Year-round holiday parties
+ Flexible working options
+ Day to make a difference


Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).



Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.

OUR VALUES

At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities.


We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following:

In it together

- our value on integration, collaboration and outcomes

Eye on the future

- our value on futurism, creativity and passion

Generous in spirit

- our value on people, development and inclusion

Do what you say

- our value on integrity and accountability *

Make a difference

- our value on purpose and impact