Job Description

Description

The Executive Assistant (EA) is responsible for providing highly organised, confidential administrative support to the CEO, and to a lesser extent the CFO and CPO, as well as occasional support to the wider Executive Leadership Team.

This role combines diary and travel coordination with responsibility for the smooth day-to-day running of the Maidenhead office. It requires strong organisational skills, sound judgement, and the ability to manage shifting priorities in a fast-paced environment.

A key focus is the proactive management of busy diaries and travel plans, ensuring executives are well-prepared, their time is optimised, and logistics are handled accurately.

Key responsibilities:

Executive Support

Act as the first point of contact on behalf of the CEO -- managing incoming communications by phone, email, and in person with discretion and professionalism. Provide proactive diary and inbox management for the CEO and Directors, ensuring priorities are understood and time is used effectively. Clarify priorities and diary commitments with the CEO on a frequent basis, ensuring smooth transitions and preparation between meetings. Organise internal and external meetings & liaising with shareholder EA's, prepare draft agendas, and ensure all logistics are confirmed in advance.

Office & Operational Support

Oversee office management responsibilities at the Maidenhead office, including maintenance, supplier coordination, facilities, supplies, and meeting rooms. Maintain People records (e.g., holidays, absences) for the executive team using internal systems. Liaise with internal teams and external suppliers to ensure a professional and welcoming working environment.

Meetings, Travel & Events

Organise and manage monthly Board meetings in liaison with Shareholder EA's, including the preparation and distribution of Board packs, minute-taking, and tracking of follow-up actions for internal Executive meetings. Arrange travel itineraries for Directors, including flights, trains, accommodation, transfers, and full briefing documentation. Coordinate company events and conferences, including venue sourcing, catering, AV requirements, and logistics. Ensure timely and accurate submission of expenses and mileage claims for Directors.

Professionalism & Proactivity

Handle highly confidential and sensitive information with integrity and sound judgement. Anticipate the needs of the CEO and Directors to ensure they are well briefed and prepared. Suggest and implement improvements to administrative systems and processes to enhance efficiency.

What / who we're looking for:

Essential Experience

Proven experience in a PA/Executive Assistant role, including supporting C-level executives. Demonstrated expertise in complex diary and inbox management. Experience organising high-level meetings, Board packs, and formal minute-taking. Confident with event coordination and multi-stakeholder planning. Experience in office management or facilities coordination. Comfortable supporting more than one executive simultaneously.

Desirable

Background in or exposure to the IT or technology sector. Experience working with senior leadership teams or Boards.

Key Skills & Attributes

High degree of organisation, with strong attention to detail and accuracy. Excellent written and verbal communication skills. Discretion and trustworthiness when handling confidential information. Strong interpersonal and relationship-building skills across all levels. Able to work independently and take initiative, while also being a team player. Solutions-oriented with the ability to remain calm under pressure. Intermediate to advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Flexible and adaptable, with a positive, can-do attitude. Strong analytical thinking and problem-solving skills. Commercially aware and professional in approach.

Pulsant offers:

A supportive work environment

with a focus on career growth, development, work life balance and well-being.

A friendly, family-like atmosphere

where almost half of the team have been with Pulsant for 5+ years.

Benefits

include 5% pension, private healthcare, cycle to work scheme, free breakfast and snacks, Udemy licence and more.

To hear more about working at Pulsant check out:

pulsant.com/careers
linkedin.com/company/pulsant-limited/life/
Search @lifeatpulsant on LinkedIn and Instagram

About Pulsant

Pulsant is a leading UK digital infrastructure provider, offering innovative edge infrastructure solutions through our PlatformEdge. With 14 strategically located data centres and a dedicated team of over 300 professionals (with an average tenure of 7 years), we support 1000+ clients services across the UK with cloud, connectivity, and compute services.

Equal opportunity employer statement:

At Pulsant, we are committed to creating a supportive and inclusive environment where everyone feels valued and has a strong sense of belonging. We want all individuals to feel respected, heard, and empowered to contribute and succeed. If there is any way we can support you--such as providing reasonable accommodations during the application or interview process--please note this in your application, or reach out to us by email: careers@pulsant.com