Job Description

Llamau is daring to imagine a world without homelessness - will you help us to create it?


The role provides a high quality, comprehensive and confidential executive support to the CEO and Directors in the delivery of the charity's strategic plan. A professional and organised manner will be supported by exceptional tact, diplomacy and confidentiality.


You will be able to produce high-quality work at a fast pace; maintaining the utmost attention to detail whilst managing competing demands and dealing with wide-ranging priorities.


You will be able to apply a common-sense approach to resolving complex and sensitive matters.


You are always ahead of the game and are happy to adapt to situations changing at the last minute, whilst remaining calm and focused under pressure.


You will be confident in a range of IT packages and will be able to build effective relationships at all levels across the organisation.

Main duties

CEO and Board of Trustees

Liaise with Stakeholders, Trustees, Directors and Heads of Service etc as required on behalf of the CEO Handle sensitive information and maintain absolute integrity and confidentiality on all issues. Review and assist with formatting sensitive and confidential documents, reports and presentations Support the CEO to prioritise workload, respond appropriately and filter requests on their behalf. This will included diarising and reminding about important meetings, tasks and deadlines Research and provide background information, for presentations, speeches and interviews when required. Produce briefings and reports as required Provide general ad-hoc support when required by the CEO Responsible for the administration of Board of Trustees and any other sub- group meetings, taking full minutes at Board Meetings and maintaining confidentiality at all times Responsible for the administration and coordination of AGM meetings, ensuring governance requirements are met and papers are provided within set timescales. Collate and proof Board papers, sending out a week in advance Work with Directors and Heads of Service to ensure that set timescales for papers are met Arrange and support the CEO with Board member onboarding and inductions Ensure Board assessment papers are diarised and sent out. Arrange Board Meetings, annual scrutiny, strategic meetings and Board training

At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality.


30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness.


Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter.


That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures.