To support our continued growth, we are looking to employ an Executive Consultant to join our consulting team.
This role will operate at the highest level of consultancy, providing strategic leadership and expert guidance to client organisations across Housing, Customer, and Asset departments. The Executive Consultant will shape business-critical strategies, influence executive stakeholders, and drive transformational change to deliver exceptional outcomes. They will also play a key role in developing Lumensol's service offering, mentoring senior leaders, and ensuring alignment with long-term business objectives.Support client leadership teams/Directors of Property Services (or Assets) by diagnosing operational improvements, designing future-proof service models, and overseeing the delivery of complex change programs such as:-
Regulatory & Compliance Diagnostic: Conduct Discovery assessments (and mock inspections) to ensure readiness for Social Housing Regulator standards and co-ordinate both Lumensol and client resources to deliver recommendations or resulting transformation programme
Service Review/Discovery Reports: Co-ordinate resources and produce detailed gap analyses of current property operations vs. 2026 best practice.
Business Cases: Provide robust financial and performance justifications for large-scale asset management, digital or decarbonisation investments.
Target Operating Model (TOM) Design: Evaluate existing "as-is" property service structures and design "to-be" models that support/integrate repairs, compliance, and asset management into a unified, proactive department
Investment Strategy Optimisation: Use data-driven insights to refine and reprogramme 5-year and 30-year business plans and Asset Investment programmes
Change Management & Culture: Lead the "people" side of transformation, using behavioural science and coaching to help frontline maintenance teams adopt new digital tools and working practices.
Technical Stack Expertise: Good knowledge of Housing tech landscape, including integration between CRM, AMS, and repairs scheduling systems etc.
Procurement & Vendor Strategy: Support our clients (and Lumensol) Procurement team with the development of procurement strategies and procurement of high-value Repair & Maintenance and Asset Investment contracts.
Benefit Realization Trackers: Produce dashboards and client reports demonstrating the ROI of transformation, such as reduced cost-per-component, improved Compliance performance or improved Decency rates.
Key Responsibilities
Provide strategic leadership and act as a trusted advisor to executive-level client stakeholders.
Shape and influence long-term strategies that drive transformational change and deliver measurable business outcomes.
Lead the design and implementation of innovative solutions across complex, multi-stakeholder environments.
Represent Lumensol at the highest level, building strong relationships with senior decision-makers and industry partners.
Drive thought leadership and contribute to the development of Lumensol's service offering and market positioning.
Mentor and coach senior leaders within the consultancy team to build capability and succession.
Ensure compliance with Lumensol policies, procedures, and health & safety standards.
Uphold Lumensol values and foster a culture of excellence, collaboration, and innovation.
Skills, Knowledge and Expertise
Proven track record of leading complex, enterprise-level business transformations, ideally within housing sector - either as consultant, client or contractor
Higher education or degree level qualification or equivalent in a relevant subject
Minimum 5 years' experience operating at a senior level, as a client or consultant
Excellent team and programme management experience
Excellent core skills in written and verbal communication, analysis, problem solving and the use of core Microsoft office applications that include Word, Excel and PowerPoint
Ability to work independently, in the leadership of teams and as part of an executive team
Experience of versatility in rapidly changing environment, priorities and needs of our clients
Energy, enthusiasm and a drive to work hard and learn as part of an experienced team
Positive, polite, organised and professional in everything that they do
Proven ability to work methodically, follow procedures and manage information
Benefits
Lumensol offers a generous benefits package which includes 25 days annual leave (plus Bank Holidays), competitive pension scheme, discretionary bonus scheme, Private Health Insurance, and Life Insurance.
To aid continued development and foster team working, we also engage our employees in training and strategy days, team updates, and core training.
About Lumensol
Lumensol are a multi-disciplinary property and asset management consultancy, operating in the housing sector. We specialise in providing operational, commercial & financial, data analytics and procurement services across four service functions: Asset Management, Repairs & Maintenance, Compliance and Decarbonisation & Refurbishment.
Our team of consultants have vast experience operating in the asset management, property and maintenance functions across the housing sector, and they all possess the skills, experience, culture, energy, and commitment to make a positive difference.
Our purpose is to Build Brighter Futures for our Clients, their people and Customers
Lumensol is an equal opportunities employer, our ambition is to build an inclusive culture where diversity is embraced, and everyone feels safe, respected, valued, and able to thrive as part of a winning and engaged team.
As part of our recruitment process, you will be required to provide evidence of your right to work in the UK. Documentary evidence will be requested at the interview stage.
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