Job Description

Job Ref:

CRI4251

Branch:

Isles of Glencoe Hotel

Location:

The Isles of Glencoe Hotel, Ballachulish

Salary/Benefits:

Competitive salary and excellent manager benefits including discounted hotel stays and activities across Scotland

Contract type:

Permanent

Hours:

Full Time

Hours per week:

45

Posted date:

18/04/2025

Closing date:

11/05/2025

Be part of the family...

We're a family business through and through - family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, comfy beds and a ton of things to do.

The Isles of Glencoe Ballachulish Hotels

Sitting right on the loch and surrounded by mountains, the Isles of Glencoe Hotel offers a relaxed, scenic retreat with 59 bedrooms and plenty of charm. Just down the road, the Ballachulish Hotel is a highland icon full of character and local flavour, with 53 bedrooms and views that stop people in their tracks. Together, these two hotels offer a warm welcome to adventurers, families, walkers, and those seeking a peaceful escape.

About the role

As our new

Executive Head Housekeeper

, you'll be the driving force behind housekeeping at both hotels - leading, inspiring and overseeing the two Head Housekeepers and their wider teams. You'll take ownership of housekeeping standards across both sites and ensure a consistent, high-quality guest experience.



This is a hands-on leadership role where you'll split your time between the two hotels, champion standards, ensure smooth operations, manage training, stock control and rotas, and support the team in hitting department targets. You'll bring energy, structure and fresh ideas to a department that's crucial to guest satisfaction.



Ready to step into a leadership role in a spectacular setting? We'd love to hear from you.

What we need from you

Leadership - You'll already have experience in a senior housekeeping role, managing large teams and supporting line managers. Organisation - You're on top of your game with planning, prioritising, and keeping things running like clockwork. High standards - You take pride in your work and know what good looks like. Communication - You'll be confident working across two teams, engaging with other departments and building a strong culture. Flexibility - You're comfortable working across two locations and supporting the business needs as required.

What you'll get from us

A Friendly Supportive Team

- Work in a

fun, welcoming environment

where team spirit and well-being are a priority.

Grow with Us

- We invest in our people. Whether you're looking to

develop new skills

or take the

next step in your career

, we'll support you every step of the way.

Career Progression

- With multiple hotels, departments, and roles, you'll have plenty of opportunities to

grow and explore new career paths

.

Leadership Development

- Get access to our

Be A Leader programme

and develop the skills to take your career further.

Exclusive Discounts

- Enjoy

free leisure membership for you and a partner

,

30% off retail, 50% of food and drinks

, plus great savings on hotel activities.

Team Rate Hotel Stays

- Take time to recharge with

discounted stays

at all of our hotels from just

30 per night

- where will you explore next?

Refer a friend initiative

- earn a bonus up to 250-500 for each successful team member or manager which you recommend to us.

Guest mention incentive

- earn an extra 5 for each guest review which positively mentions you.

Live-in Accommodation

- On-site housing may be available, with

bills included

, making your move stress-free.

Free Meals on Shift

- Stay fuelled and focused with

delicious staff meals

while you work.

Wellbeing Support

- Access

24/7 confidential support

via the

Health Assured

employee assistance programme, covering mental health, financial advice, and more.

Team Events Annual Staff Party

- We love to celebrate our people! Enjoy team events throughout the year and a

legendary annual staff party

.

Careers at the Crieff Hydro Family of Hotels

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Please note:

This opportunity

does not qualify for sponsorship

. To be considered for this role, you must have the

right to work in the UK

.



Ready to step into a leadership role in a spectacular setting? We'd love to hear from you.