Job Description

A little bit about Zip World

At Zip World our aim is to create extraordinary experiences for our customers, and our staff. Whether you're working as an instructor, on check-in, or at one of our restaurants, every day you will be helping to make peoples experiences with Zip World ones to remember.

Zip World is a customer focused, friendly organisation - and so are our people. Our organisation is run by a bunch of genuine, adventurous, energetic individuals all working together to be the best at what we do. When you come to work with us, it is important that you have the right skills, knowledge, and experience but it's also vital that you have the right attitude too.

We are proud to be part of the B Corp family, which reflects our dedication to balancing profit with purpose. This status recognises our commitment to high social and environmental standards, transparency and accountability.

Are you ready to unlock your potential and join one of the UK's leading Adventure providers?

We are looking for a motivated individual with excellent organizational skills and a passion for providing exceptional support, to join our team as an Executive Personal Assisstant. This role enables Zip World to achieve its core vision of 'Unlocking Adventure' by providing comprehensive strategic administration support to the Executive Team. This is a fixed term maternity cover position for a period of 12 months.

Key Responsibilities:

Diary management, full diary management for CEO, COO CFO Organise and schedule meetings for Executive Team as required, including; booking rooms, arranging resources, arranging appropriate catering, and agreeing agendas. Communicate with Board Members, schedule Board Meetings, and arrange meeting agendas, gathering and printing all necessary documents, and organising refreshments. Influencing teams across departments to ensure projects remain on track Prepare expenses for the CEO, keeping accurate records and itineraries Prepare agendas, presentations for internal and external meetings and support local press release communications Ensure documents and information are organised and filed as necessary; Prepare weekly executive meeting agendas and information packs, perform research for meetings, and take minutes during meetings; Prepare, distribute and coordinate a wide variety of internal and external communications; Maintaining confidentiality and strict prioritisation of tasks; Reconciliation of corporate credit card statements, compilation of expenses and purchase orders Acting as gatekeeper for pre-screening internal and external queries, by telephone, post and email, responding where necessary. Progressing issues on behalf of the Executive Team where appropriate, notifying them of actions taken and outcomes secured. Dealing with grant applications, reviewing legal documentation and liaising with our company solicitors to ensure the business is protected Advising directors and members of the senior leadership team on corporate governance matters. Ensure policies, regulatory, or statutory changes that might affect Zip World are up to date and approved by the committee. Liaise with external regulators and advisers such as lawyers and auditors. Multi project management support including meeting schedules, administrative support and where necessary support projects manager with planning application paperwork

Qualifications & Experience:

Proficiency in using Microsoft suite. Previous experience in a Executive PA role is essential Strong attention to detail and organizational skills Excellent communication skills, both written and verbal Ability to multitask and prioritize tasks effectively Strong problem-solving skills and ability to work independently

What will I receive in return?

As the Executive Personal Assistant Lead, you will receive an attractive salary (35,000 ) Discretionary 10% salary bonus scheme Free use of Zip World Adventures Discounted food & beverage on Zip World sites Exclusive Mountain Equipment Discount Free use of the Zip World Camper Van Cycle to Work & Technology Salary Sacrifice Scheme Discounted Gym and Leisure facilities access

This is a Fixed Term contract for 12 months, covering maternity leave.

Job Types: Full-time, Fixed term contract

Pay: 35,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Casual dress Company events Cycle to work scheme Discounted or free food Employee discount Store discount
Schedule:

Monday to Friday Weekend availability
Ability to commute/relocate:

Llanrwst, LL26 0LL: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Application deadline: 11/07/2025