Job Description

Date:

20 Oct 2025

Region:

ROW
AKT Global is one of the leading People Experience Digital Solution consultancies. We partner with our customers across EMEA and North America to create exceptional employee experience and build future-ready HR functions. Our People Advisory practice provides strategic guidance on HR transformation, while our Digital HR Practice provides implementation, development and support for a comprehensive SAP-centric portfolio including SuccessFactors, Qualtrics, Fieldglass and Concur.

AKT Global is a committed partner to Qualtrics, a cloud-based software for Experience Management, embracing both Employee and Customer.

XM Programs can be highly transformative. Their scope can embrace Business Value Engineering and Realization, Process Design, Application implementation, Analytics and Insights, Change, Communication and Training. They are usually highly visible at the customer top management and requires to best manage many and various stakeholders.



This is full-time and customer-facing role open to candidates based in Europe.

Key Responsibilities:

Contribute to the definition of the Scope, Budget and Timeline at the final stage of the Sales Cycle Stakeholder engagement - manages the relationship with all stakeholders Project management of Qualtrics implementation projects Monitors progress and ensures that the project is delivered on-time, within scope and within budget Leads internal project team, monitors team tasks and progress based on agreed timelines Creates and maintains comprehensive project documentation including plans and reports Oversees deliverables quality Manages project risks and mitigation plans Manages project escalations Reports project status on a regular basis Assist the customers with evaluating the business value of the program Trigger new business opportunities at the customer

Job Requirements:

A Bachelor's degree or higher in relevant field; i.e., industrial engineering, systems information, project management 10+ years of relevant experience in information technologies project management, such as ERP or CRM Committed to deliver customer satisfaction in challenging environments Excellent English (verbal and written). Additional languages - an advantage Strong functional understanding of the HR domain Good functional understanding of the Customer Experience domain Expertise in Qualtrics or competitive solutions - huge advantage Experience working for a professional services company - an advantage Professional presentation and communication skills (both written & oral) Professional ability in all Microsoft Office applications Lead project teams in a matrix structure - an advantage

Personal Skills:

A quick learner Dynamic project leader and team player with strong commitment and drive to accomplish individual and team tasks and goals Promptly acclimate to company culture, values, processes, and expectations Ambitious, driven, self-motivated, flexible and able to meet tight deadlines Ability to cope with multi-tasking and working independently Take initiative, exercise sound judgment and result-oriented Strong analytical and persuasive skills Customer oriented and flexible Desire to learn and grow quickly

AKT Offers:

A wide range of benefits and opportunities for career growth Realistic growth opportunities into either technical practices or business consulting environment Flexible working hours Stimulating and collaborative working environment Internal knowledge transfer, training and coaching by our dynamic team of consultants and experts * International business environment (offices in the UK, DACH, India, France, North America, Israel, and Czech Republic)