Job Description

ABOUT SIMPLYVAT

What We Do

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Our vision is to power global ecommerce businesses worldwide by creating frictionless border free trade through best-in-class international VAT compliance services. From energetic start-ups to multi-million-pound enterprises trading on a global scale, we cater to a diverse range of clients with unparalleled expertise and passion.

Since our inception in 2014, we have grown exponentially, expanding our reach to over 50 countries across the globe. At the heart of our success lies our dynamic and multicultural team, fuelled by passion and a drive for excellence. We thrive in a fast-paced and fun environment where every day presents new challenges and opportunities for growth.?

ABOUT THE ROLE

The Onboarding Administrator ensures compliance with tax regulations across different jurisdictions and supports smooth operations for the organisation's financial and legal responsibilities. As an integral member of the Business Support team, the Onboarding Administrator assists clients with the preparation and submission of multi-country VAT registrations. The Onboarding Administrator works with ecommerce businesses, ranging from start-ups to multi-million-pound turnover businesses expanding worldwide. With a fantastic 'can do' attitude, you will complete VAT registrations from start to finish, whilst ensuring that our commitment to excellent customer service is upheld.

What You'll Do As An Experienced Onboarding Administrator

Oversee and process VAT registrations across multiple jurisdictions, ensuring compliance with local regulations.

Prepare, review, and submit accurate documentation required for VAT registrations. Coordinate with relevant authorities to obtain necessary documentation and approvals in a timely manner.

Perform Anti Money Laundering checks.

Maintain up-to-date knowledge of VAT requirements and changes in tax laws.

Undertake ad-hoc administrative tasks, including but not limited to filling in PDF, MS Excel and MS Word documents and updating templates and forms.

Act as a liaison between the Company, clients and tax authorities to resolve VAT-related queries.

Maintain and update the CRM system, and use the internal platform for document exchanges and communications with clients.

Maintain appropriate and professional verbal and written correspondence with clients, tax authorities and agents as necessary.

Work collaboratively with team members and other colleagues to ensure that the Onboarding processes are upheld and completed in a compliant and timely manner.

Help train members of the team as required and participate in any knowledge transfer opportunities (both imparting and acquiring knowledge) with SimplyVAT.com colleagues, to achieve our business goals.

Escalate as appropriate any matters to the Business Support Manager.

The above list of duties and responsibilities is not exhaustive. Other duties and responsibilities may be requested to be undertaken, commensurate with the level of this role. The employee will be expected to comply with any reasonable request.

What You'll Need

Experience of working effectively in an administrative/office-based environment Solid experience in processing VAT registrations in multiple countries or tax administration Good understanding of VAT registrations and applicable laws, rules, obligations and regulations Solid customer service focus and problem-solving attitude Excellent attention to detail and a 'can do' attitude Methodical, organised and self-motivated Strong team working ethic and ability to work collaboratively Demonstrated ability to readily follow defined systems, procedures and protocols Proficient in the use of MS Office Word and Excel, Adobe, Translation tools and able to learn new systems quickly Excellent interpersonal and communication skills, both verbal and written Written and spoken fluency in English (essential) and in another language (desirable)

ABOUT OUR COMPANY VALUES

Collaboration

- Creates a supportive and friendly environment that promotes a partnership approach to achieve success.

Honesty

- Enables us to build strong relationships with our colleagues and to become our clients' trusted partner (as well as their vat solution expert).

Freedom

- Encourages us to innovate solutions for our clients, giving everyone the freedom and flexibility to focus on the things that they love resulting in a work life balance.

Compassion

- Supports us to manage our working relationships by promoting a mindful and non-judgmental approach that is based on respect, understanding and kindness.

Happiness

- Sets the tone for a work environment that motivates us to be the best version of ourselves, ensuring we provide the best possible service to our clients.

Job Types: Full-time, Permanent

Benefits:

Company events Flexitime Health & wellbeing programme Paid volunteer time Work from home
Application question(s):

What is your salary expectation?
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Hove BN3 7ES

Application deadline: 21/09/2025