Experienced Phone Based Sales / Customer Service Advisor

Manchester, ENG, GB, United Kingdom

Job Description

Experienced Phone Based Sales / Customer Service Advisors Required.



Office, hybrid and home working options available after training.



Simpler Law is one of the largest law firms specialising in end-of-life planning in the U.K.

Our purpose at Simpler Law is to ensure that everyone has affordable end of life planning in place. Currently over 60% of the UK population does not have a Will and of those that do, a number of them are invalid or out of date.

Due to the continued growth of our company, we are recruiting a sales specialist to work in our contact centre in the Ancoats area of Manchester. You will be working 40 hours per week, Monday to Friday.

NO LEGAL EXPERIENCE NECESSARY AS FULL TRAINING IS PROVIDED.



We have over 200,000 satisfied clients across the UK. Your role will be to maintain relationships with existing clients and also to establish and build new relationships as new clients sign up to our services.

As part of that relationship, we need not only to maintain accurate records, but also be able to spot and recommended gaps in our client's current estate planning arrangements, to ensure that they receive the very best service and advice possible.

Career Progression.



All training is provided in an initial training course and on an ongoing basis. After 12 months, further opportunities are available to progress into professional roles with industry recognised qualifications within the legal sector and/or management, as we only promote from within.

Job Requirements



Minimum of 3 years experience in dealing in a customer focused sales environment.

Able to access a database.

Can build rapport with clients.

Can help clients make informed decisions.

This is a full-time role of 40 hours per week, Monday to Friday.

Office, hybrid and home working options available after training.

Benefits



Basic Salary of 26,000 - 36,000 p.a. depending on experience

Additional bonus scheme - realistic OTE of 49,920 - 69,880 p.a.

Monday to Friday - 40 hours per week, typically 9.00am to 5.30pm

28 days annual holiday (inc. Bank Holidays) increasing with length of service

Full product training

Regular staff Incentives

Free Breakfast on Tuesdays

Monthly Massages

Monthly Networking Events with free drinks

Unlimited Barista Coffee & Hot Chocolate drinks

Secure Bike lock up

Lockers & Showers

The Company



With over 30 years working in the Customer Services sector, at Simpler Law Limited we pride ourselves on strong internal values and high standards of customer service and a 5 star Trustpilot rating

Job Types: Full-time, Permanent

Pay: 26,000.00-36,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Referral programme
Schedule:

Monday to Friday
Experience:

Sales: 3 years (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3271182
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Manchester, ENG, GB, United Kingdom
  • Education
    Not mentioned