Job Description

Experienced Police & Fire Pensions Administrators

Remote/hybrid working with two days in Preston, Lancashire
Fully home-working contracts will be considered for candidates living 50+ miles from our offices in Preston
Competitive salary: 27K - 35K DOE, 37 hours a week

A glance at the role:

We have an opportunity for experienced Pension Administrators to join us on a full-time, permanent basis.

You will have a solid background in Police & Fire pensions casework.

Other organisations may call this role Senior Pensions Administrator, Pensions Officer, or Lead Pension Administrator.

You will join a friendly, welcoming, and sociable work culture where there are many opportunities for continuous personal and professional development, and you will be supported to reach your full potential.

A bit about us:

Local Pensions Partnership Administration (LPPA) is one of the UK's leading pension administration companies. We strive to deliver the best experience for over 2,100 employers and more than 700,000 members of the Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them.

What we can offer you:

- Competitive salary 27K - 35K DOE
- 25 days' holiday, plus bank holidays and two additional concessionary days and a half day for your birthday, with the ability to 'buy and sell' leave
- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions
- Access to a health or dental plan
- Access to our Enhanced Employee Assistance Programme for when you might need some support
- The opportunity to earn through our Employee Referral Scheme.
- Access to our bespoke Reward Discount Scheme - 'Your Perk Site'
- Opportunities to attend wellbeing webinars and social events
- Daily free fruit and snacks are available to you in our office
- Free car parking in Preston City Centre

What you'll be doing:

- To process and check a range of general pensions casework, which could include, but is not restricted to, benefits estimates, transfers, retirements, commutation of benefits, and the combining of benefits, ensuring that service level targets and deadlines are met in respect of these areas
- To respond to member correspondence relating to the work undertaken within the team, again ensuring that service level targets and deadlines are met in these areas
- To develop an understanding of current pensions regulation and overriding legislation, maintaining up-to-date knowledge
- Liaise with customers and third parties, obtaining information in respect of the work undertaken by the team
- Comply with LPPA's Data Protection and Information Security policies and any relevant GDPR legislation

What we need from you:

- Practical working experience in a Police & Fire Pensions administration role, ideally a minimum of two years
- Proven ability to undertake detailed mathematical calculations accurately (please note, the interview process may include numerical assessments)
- Demonstrable ability to work accurately and meet deadlines
- Previous work with internal database systems is desirable, and experience with processes relevant to payroll and pension administration, UPM experience would be beneficial
- Good capability using Microsoft Office packages (e.g. Word and Excel)
- Strong communication skills with the confidence to work independently when required, whilst also being an effective team player

Qualifications:

- 5 GCSEs or equivalent, including Maths and English at Grade C or above
- A recognised pension administration qualification (or working towards) would be desirable

Working with and upholding our values:

- Working together
- Committed to excellence
- Doing the right thing
- Forward thinking

Job Types: Full-time, Permanent

Pay: 27,000.00-35,000.00 per year

Work Location: Hybrid remote in Preston PR1 8XD