Experienced Receptionist/admin Maidstone

Maidstone, ENG, GB, United Kingdom

Job Description

The Veterinary Receptionist is the first point of contact for clients and their pets, ensuring a welcoming and professional atmosphere. This role involves managing front desk operations, scheduling appointments, handling client communications, and supporting the veterinary team with administrative tasks.

Please note this job may close at any time, therefore early submissions of your application is highly encouraged.



Key Responsibilities

Client Service & Communication:



- Greet clients and pets warmly, providing excellent customer service.

- Answer phone calls, schedule appointments, and respond to inquiries.

- Provide accurate information about services, pricing, and clinic policies.

- Handle client check-ins and check-outs, including processing payments.

- Communicate effectively between clients and veterinary staff.

Administrative Duties



- Maintain and update client and patient records in the practice management software.

- Manage appointment scheduling, reminders, and follow-ups.

- Process payments, invoices, and insurance claims.

- Assist with inventory management and ordering supplies.

- File and organize medical records and other documents.

Clinic Support:



- Assist veterinary staff with basic tasks as needed (e.g., restraining pets, cleaning exam rooms).

- Monitor waiting areas and ensure a clean, safe, and welcoming environment.

- Handle emergency situations calmly and direct clients appropriately.

Qualifications & Skills



- Previous experience in customer service, reception, or a veterinary setting preferred.

- Strong communication and interpersonal skills.

- Comfortable working with animals of all sizes and temperaments.

- Good computer proficiency

- Ability to multitask in a fast-paced environment.

- Compassionate, professional, and reliable.

This role is ideal for someone who loves animals, enjoys helping people, and thrives in an organized, team-oriented environment.

Job Type: Freelance

Pay: 25,000.00-28,000.00 per year

Benefits:

Free parking
Experience:

receptionist: 2 years (required)
Language:

English (required)
Work Location: In person

Expected start date: 26/05/2025

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD3142348
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Maidstone, ENG, GB, United Kingdom
  • Education
    Not mentioned