Job Description

About BBB London-

Since launching our first walk-in threading bar in Fenwick, London in 2004, BBB's founder Vanita Parti, has been a pioneer in changing the way women think about beauty. Who would believe that brow bars didn't exist, and threading was hard to come by in London. However, from these relatively humble beginnings, demand has resulted in BBB London becoming a global brand, offering a wide range of brow and eyelash services, at over 15 locations across the UK. Today we are the market leader in brow and lash services, exciting product range. We currently have an exciting opportunity in Manchester for a

Supervisor Beauty Therapist in Manchester.

The role:

At Blink Brow Bar, our Supervisor Beauty Therapist will report into the Business Manager and are responsible for the delivery of exemplary customer experience. They ensure that all customers are checked in and out for their treatments in a suitably premium manner, will accommodate all walk-in customers to ensure customer and commercial success, and support the management team in the smooth operation of the business day to day. They are also play a key role in maximising sales opportunities through up selling treatments and actively promoting BBB London products. This is a full time position.

We are looking for an individual who can:

Professional threading experience (please do not apply if you do not have a background in threading)

A passion for providing brow and lash treatments to the highest standard

A team player with a positive attitude

A motivated individual who strives to meet targets

Experience in product selling

NVQ qualification an advantage

Be available on weekends

Provide exceptional customer service

Show an engaging, warm and approachable personality

Impeccable personal presentation and grooming

Present strong, confident communication

Desire to achieve and exceed targets and expectations

Ability to multi task and remain calm even under pressure, including handling of complaints

The ideal candidate will also present:

Minimum 1-year retail supervisor/management experience (or similar)

Proficient in MS office and Excel

Ability to work a flexible schedule including evenings and weekends

High levels of numerical and analytical skills

Strong organisation skills and must have written communication skills

What we offer-

We will provide our renowned Blink Brow Bar training when you join the company and throughout your journey with us, a competitive salary package, free threading, 50% off all other treatments and all products, 28 days holiday (including bank holidays/based on a 5-day week), career development and progression.

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: 10.00-13.00 per hour

Benefits:

Employee discount
Ability to commute/relocate:

Manchester, Greater Manchester: reliably commute or plan to relocate before starting work (required)
Experience:

Team Leading: 1 year (required) Hand/Neck Threading: 2 years (required)
Licence/Certification:

NVQ Level 2 Beauty Therapy (required)
Work Location: In person