Job Description

Iconic bar and restaurant located on Sloane Square in the heart of Chelsea. A bustling hotspot open seven days a week and a firm favourite for Champagne sipping, masterful mixology and people watching.

We are looking for a Head Waiter/Waitress who loves creating great guest experiences and gets a thrill out of creating the perfect evening for someone and has the ability to motivate the full floor team to do the same!

WHY WORK FOR ETM?

• Flexible working hours
• Guaranteed share of service charge increase after 6 months of employment
• Half price food and drinks at any ETM Group or Maven Leisure venue, for you and up to 5 friends - any day, any time!
• Your birthday lunch in your venue is on us
• Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline
• Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates
• Generous employee referral scheme: \xc2\xa3400-\xc2\xa31000
• Money off your shopping at many high street stores
• ETM has partnered with Otolo to provide mentorship programmes to inspire and promote working within hospitality

ABOUT US

The Botanist (part of ETM Group) is a renowned restaurant and cocktail bar located in the prestigious Sloane Square. We only work with the freshest, most seasonal ingredients, using niche suppliers at the top of their game. Our menus are at the heart of what we do, and we regularly change our offering to ensure we are serving the most inspiring and delicious dishes.

ETM Group is a London based hospitality group with a rich collection of bars, restaurants and classic British pubs. We are all about quality, personality and memorable experiences for our guests.

Being part of our ETM family you must live by our EPIC values of Excellence, Passion, Integrity and Challenge, and you must be able to transmit these within the FOH team.

ABOUT YOU

We are looking for an ambitious Head Waiter/Waitress who is bubbly and outgoing to join the team! You will be responsible for providing a consistently high level of table service and guest experience, leading the full floor team, and pertaining to departmental equipment, such as crockery, linen, and cleaning materials.

Our ideal Head Waiter/Waitress will have:

• Previous experience as a Head Waiter/Waitress in a similar venue
• Attention to detail
• A great team leader
• Impeccable guest service skills
• Excellent communication skills
• A keen interest to learn
• A love for going the extra mile for our guests
• Good level of English

We know hospitality can be hard work, but it\'s very rewarding! As part of the Maven family, we always pull together with smiles on our faces.

The hourly rate for this role is made of a base rate and a share of service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee exact service charge amounts, but the advertised hourly rate is a fair indication of average hourly salary for this role, including of base rate and tronc.

ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

ETM Group