Job Description

Job Overview

We are seeking a dynamic and experienced Waiter/Waitress to join our vibrant dining team. In this role, you will be the face of our establishment, delivering exceptional service that creates memorable guest experiences. Your energetic approach and attention to detail will ensure guests feel welcomed, valued, and satisfied from the moment they walk through the door. This position offers an exciting opportunity to showcase your food industry expertise in a lively, fast-paced environment dedicated to fine dining and outstanding hospitality.

Responsibilities

Greet guests warmly and assist them with seating arrangements, providing a welcoming atmosphere from the start. Deliver food and drinks promptly while maintaining high standards of presentation and quality. Upsell menu items and specials confidently to enhance guest satisfaction and increase sales. Maintain thorough knowledge of menu offerings, including food preparation details, wine pairings, and dietary accommodations. Ensure food safety and sanitation standards are consistently met through proper handling, serving, and cleaning procedures. Manage guest relations by addressing questions or concerns professionally, fostering a positive dining experience. Assist with bussing tables, resetting stations efficiently, and supporting kitchen staff when needed to ensure smooth operations during busy hours. Utilize OpenTable for reservations management and coordinate with host/hostess staff to optimize seating flow. Handle cash transactions accurately and perform basic math calculations for billing purposes.

Qualifications

Required 3 years experience as a Waiter/Waitress in a restaurant setting, preferably with fine dining or brunch experience. Exceptional customer service skills with a friendly, energetic demeanor. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. Excellent time management skills to ensure timely service during peak hours. Familiarity with food safety protocols, sanitation standards, and proper food handling techniques. Previous experience with food industry tools like OpenTable for reservations management is a plus. Basic math skills for accurate cash handling and billing procedures. Knowledge of culinary processes or kitchen experience is advantageous but not required. Strong communication skills and the ability to build rapport with guests and team members alike. Join our team if you're passionate about delivering outstanding guest experiences in a lively setting! We value energetic individuals who thrive on teamwork, uphold high standards of hospitality, and are eager to grow their career in the food service industry.
Job Types: Full-time, Part-time

Pay: 12.21-14.00 per hour

Expected hours: 16 - 35 per week

Experience:

Restaurant: 2 years (required)
Work Location: In person