, you will be the face of Sony within retail stores, engaging customers and driving sales of Sony home entertainment products. Your role is to create an outstanding customer experience, demonstrating Sony's innovative technology and ensuring customers find the perfect home entertainment solution to suit their needs.
Key Responsibilities
Sales & Customer Engagement
Approach and engage customers, understanding their needs and recommending the perfect Sony products for them.
Deliver compelling product demonstrations to showcase Sony's cutting-edge technology, such as OLED, Mini LED, ATMOS Soundbars and the BRAVIA THEATRE U.
Maximise sellout by converting customer interest into purchases.
Store & Brand Representation
Maintain high store standards, ensuring Sony products are well maintained and visually appealing.
Build strong relationships with store staff and support with training, to increase Sony's demonstration rate.
Always represent Sony professionally and enthusiastically.
Training & Reporting
Stay up to date with the latest Sony TV technology, features, and competitor products.
Attend regular training sessions to enhance product knowledge and sales techniques.
Provide feedback on sales performance, customer insights, and promotional activity.
Essential
Proven experience within a customer service environment
Excellent communication
Ability to work independently and as part of a team
Desirable
Previous retail sales experience
Basic understanding of retail sales targets, KPIs and performance metrics
What We Offer:
27,476.80 + 25% Performance Related Bonus
(34,346 all-inclusive bonuses)
Seasonal Incentives.
Generous Discount Scheme.
Comprehensive Training and Personal Development Opportunities.
The Chance to Work with a Leading Global Brand In Consumer Electronics.
A Fun and Dynamic Retail Environment.
Join us and help customers experience the best in home entertainment!