Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Join JLL's workplace management team at a prestigious event and commercial destination in West London.

Job Summary

Oversees and directs all building fabric maintenance operations and team members to ensure quality standards, service excellence, and safety protocols are maintained. Responsible for leading fabric maintenance teams, supervising scheduled activities, managing reactive repairs, and implementing continuous improvement initiatives.

Main Duties

In your role as a Fabric Supervisor, you will be responsible for managing and overseeing all building fabric activities, ensuring repairs are undertaken where necessary to achieve the highest level of service for the client. You will build relationships with clients, answer queries, and keep them informed of site activities and developments. The role will require you and your team to undergo high-level security clearance due to the security level of the site.

Your supervisory responsibilities will include managing:

Weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc)

Monthly utilities meter readings

First line response to reactive repairs

Relamping of defective lighting

Minor building fabric repairs including basic carpentry, carpet tiling, and lock maintenance

Minor decorating tasks

Minor plumbing repairs

General office cleaning schedules for remote sites

External landscaping and cleaning support

Adhoc porterage duties (moves & changes, furniture management)

Accurate documentation of all assigned work orders

Compliance with Health, Safety & Environmental policies

Customer service excellence to building occupants, ensuring timely communication of work order progress

Proactive floor walks to identify maintenance or H&S issues



What We Are Looking For

You'll need extensive experience supervising maintenance teams, holding relevant qualifications e.g., time served apprenticeship, C&G or equivalent. Strong knowledge of toolbox talks, Permit to Work procedures, and safe systems of working.

Ability to manage teams performing manual tasks, including manual handling and working at heights.

Excellent verbal and written communication skills and proficiency with maintenance management systems.



Required Experience

Supervisory experience in building maintenance environments

Experience in Facilities Management industries with team leadership capabilities

Strong Health and Safety awareness and knowledge with ability to enforce compliance

Demonstrated ability to manage maintenance schedules and coordinate reactive work

Experience in client relationship management and service delivery

#LI-JB2

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.