Job Description

Specialists in providing engineered above ground drainage and water supply systems,

Polypipe Building Services

leverages offsite fabrication to design and deliver solutions to mechanical and public health engineers, M&E contractors as well as local authorities. Polypipe Building Services houses well-known industry brand Terrain and has been delivering systems to commercial, high rise residential, healthcare, education and leisure projects for over 50 years.

Role overview:

This role is to support the Advantage service offering with critical focus on customer service delivery to internal colleagues & external customers.

Providing technical support services to the identified product areas such as preparing full working designs, take offs & quotations.

Key Responsibilities for Drainage & Water Supply;

Designing using AutoCAD, Inventor and Revit Software Outworking 2D & 3D drawings where required Using the company's bespoke programs to generate estimates and quotations Satisfactorily outworking technical queries for all identified product ranges. Customer Telephone support Supporting the external sale team and wider technical team by attending customers sites. Supporting quality and sales with customer complaints Attending pre site commencement meetings as required Helping develop new and existing product ranges with NPD and R&D Supporting the Advantage manufacturing team

Skills and Requirements:

Excellent AutoCAD, Inventor and Revit Skills A qualification in a design / engineering discipline to HNC or experienced based competence. Knowledge of Polypipe standards and processes Knowledge of engineering principles associated with commercial above ground drainage and water supply. Knowledge of manufacturing principles, British standards and processes across the Advantage department Computer Literate - Windows and MS Office Skills Communication skills within department and other departments (face to face and by phone) Ability to communicate effectively with both internal and external customers Advance product knowledge

Working Hours & Benefits:

Monday - Thursday flexi start between 8:00-9:00am finishing 5:00-6:00pm, Fridays 8:30am-3:00pm. 25 days holiday plus bank holidays Up to 8% matched pension Company Sick Pay Share save Scheme Life assurance Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services Staff discount on all Genuit Group products
Job Types: Full-time, Permanent

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Work Location: In person