Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



WE'RE HIRING!!! FACILITIES ADMINISTRATOR



WHAT YOU CAN EXPECT FROM US



You'll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things.



Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

INGENUITY:

EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE'D

ENCOURAGE YOU TO SHOW YOUR INGENUITY



Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.



We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments.



We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support program to assist parents during the early months and years of parenthood.



FACILITIES ADMINISTRATOR

ABOUT THE ROLE:

The Facilities Administrator will support the onsite Facilities Management team providing professional administrative support supporting to delivery of building operations.



Delivering administrative activities in accounting, finance, maintenance, operations, vendor oversight, purchasing of material, equipment and supplies, occupancy services and helpdesk. Ensuring the smooth running of our service whilst providing an exceptional end user experience within our client sites.

KEY RESPONSIBILITIES:

Provide administrative support to the onsite Facilities Management team



Support in maintaining log books and documentation relating to Health and Safety



Deliver reporting on a monthly basis including trackers, audits, inspections and Health and Safety



Use and maintain online task system, ensuring correct data entry and providing overall system administration



Support the facilities management team in scheduling and covering key roles



Follow required emergency prevention and operational controls, coordinating daily and weekly schedules as required



Maintain, organize and control all JLL central files, information, data, reports including all paperwork and filing on site



Assist in reviewing, maintaining and building Standard Operating Procedure manuals



Ensure compliance with JLL policies, procedures and standard practices



Ensure prompt and accurate management of purchase orders in the internal financial management platform



Ensure prompt resolution of any customer complaints, escalating to the line manager as required.



Develop a close working relationship with key Client stakeholders/partners, landlord, managing agents and all of the facilities vendors



Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works)



Assist in the procurement of vendors and services as required



Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner



Assist with the monthly accrual reports and help monitor the finance trackers



Follow established escalation procedures and incident reporting procedure



Provide support for regular management reports and projects as required



Achieve Key Performance Indicators (KPI) and Service Level Agreement (SLA) targets

WORKING LIFE:

On a daily basis you will be working across multiple sites



The main business language spoken in our offices is English. Knowledge of English is essential

ABOUT YOU:

You are keen to develop within the workplace, spending time supporting a multidisciplinary team gaining knowledge and expertise



You have experience in an administration or coordinator role providing operational support



You work collaboratively as part of a team to solve problems with professionalism and service focused approach



You are adept at multitasking and are able to manage multiple projects effectively



You are open and have good communication skills



You strive for excellence in what you do and share ideas for improvement



You are proficient with computer equipment and programs (Word, Excel and Outlook) and have a keen interest in technology



You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.