Job Description

About Synergy Retail Support

At Synergy Retail Support, we're the power behind growing retail brands, delivering fast, reliable, and precise fulfilment services across the UK. Our fulfilment centre is more than a warehouse, it is a high-performing operation built on safety, systems, and people.

Our people are the heartbeat of all that we do, we strive to create an inclusive environment for all our colleagues, where everyone feels welcomed and supported.

As we scale with our automation project (Autostore), we're seeking an experienced and proactive Facilities & Engineering Supervisor with electrical experience to lead the charge in ensuring our facility is always operating at peak performance, through hands on maintenance and contractor management.

Your Mission:

This role is critical to our success. You'll be responsible for overseeing the full spectrum of facilities management, from hands on maintenance to the coordination of our well-established contractor support.

You will be working alongside some of the best operators in the industry, and responsible for industry leading automation, forming an integral part of the team, driving efficiencies and success whilst working with senior managers in a collaborative and supporting environment.

Key Responsibilities

Practical Engineering maintenance

Electrical maintenance / repairs across site (lighting replacement, network/power socket replacement, etc.).

Service and repair work of our 55,000 bin Double Double Grid Autostore comprising 45 Red Line R5, together with 13 Carousel and 1 conveyor port.

General facilities maintenance; including warehouse repairs (pallet racking barrier / MHE barrier repair and replacement, walkway markings, equipment repair (trolley's, pallet trucks, steps)), general office maintenance (painting/decorating, locks/door maintenance, furniture, etc.).

Facilities Management

Oversee the reactive/preventative maintenance and ongoing service delivery of all elements of our Northampton based 120,000 sq. ft. distribution centre.

Develop and manage relationships with contractors, service providers, and vendors.

Maintain systems and routines for preventive and reactive maintenance.

Support senior management with the analysis of contractor bids for any ad-hoc facilities projects, and appointment / management of chosen contractor.

What You'll Bring

Proven experience in a facilities management role within logistics or warehousing

Being a hands-on role, you will be able to perform preventative maintenance and general maintenance work, including electrical installations so must hold a valid NICEIC certificate.

Ideally have some experience in a fast-paced automation environment, though full training can be given by our Automation Partners in order to develop knowledge and maintain our Autostore system.

Experience managing similar sized facilities.

A positive and proactive, solutions-focused mindset with a calm, confident leadership style

Excellent organisational, communication, and reporting skills.

Driving initiatives for process improvement, energy efficiency, sustainability to support our ongoing commitment to the environment and our community

Why Join Synergy Retail Support?

Your Impact Matters: Your leadership directly shapes how we care for our people.

People Focused Culture: We believe effective facilities management is a shared responsibility in order to maintain the highest levels of safety.

Room to Grow: Help us set new standards as we expand into new markets and technologies.

Stability & Purpose: Join a business with strong values, long-term vision, and a clear mission.

Job Types: Full-time, Permanent

Pay: 40,000.00-50,000.00 per year

Benefits:

Company events Company pension Free parking Health & wellbeing programme On-site parking
Work Location: In person