Job Description

Purpose of the Role

The FM Apprentice will work alongside the FM+ team to manage a dedicated property portfolio in line with client requirements, undertaking regular site inspections. The FM Apprentice will be mentored by the FM+ team and participate in a year-long training program to cover all aspects of facilities management, Savills policies & procedures and property management skills. The FM Apprentice will be competent enough after their initial 12 month training program to manage a portfolio of properties whilst remaining under the mentorship of the FM+ Network.


Risk management and contractor service is a key activity ensuring full compliance with building statutory requirements through regular inspections and audits. Training will be provided to allow the apprentice to gain a recognised H&S qualification by examination and it is expected that employees will work towards a professional qualification such as MIWFM or Assoc RICS.

Key Responsibilities

To learn all aspects of Savills health and safety policies including the completion of specific check lists that are associated with their portfolio. To attend internal and external training courses that are deemed relevant to the role to ensure that all Health and Safety policies are adhered to and understood. Work alongside the FM+ team to learn about all aspects of the FM and role (Service charge management/control, invoice approval and coding, service partner management, tenant communications and Health and Safety procedures) whilst working towards a recognised FM qualification. Spend time with key head office departments such as the Operational Support Team to understand the need for corporate procurement whilst learning the Savills policies associated with this area. Liaise with Savills suppliers to understand the service level agreements that are in place and understand the required standards and appearance expected. Work alongside the FM+ team to develop a specific training plan including Savills Pathways management training and meet at regular intervals to review progress. To provide administrational support to FM+ the team, including updating Compass and the CAFM system, uploading checklists, H&S action plans and meter reads and to assist during periods of absence. Assist and co-ordinate the full range of service charge recoverable services, ensuring compliance with specified standards, quality, time scale and cost objectives. Ensure agreed services are provided in compliance with lease obligations. Production and co-ordination of information in line with Savills and client requirements. Ensure appropriate, clear communication lines are established and maintained. Carry out any other reasonable request of the Property Surveyor or FM+ Team. To spend time with other FMs to learn about the different types of properties managed by Savills and the different service delivery requirements. Ensure compliance with all client and Savills procedures and policies, including health and safety, COSHH and environmental matters. Ensure compliance with all statutory requirements and codes of practice, health and safety requirements. To accompany external auditors around sites during annual inspections and ensure that the all pre audit checks are carried out. To attend all relevant Savills training courses and adopt procedures learned.

Skills, Knowledge and Experience

Essential

Good communication skills (written and verbal) Good organisational and time management skills Prepared to travel across the dedicated area and also to Head Office to attend training and meetings Enthusiastic, flexible and adaptable College leaver with A-Levels looking for a career in property management University graduate looking to establish a career in property management

Desirable

Full UK Driving License Previous work experience involving customer service Industry/Academic qualifications related to facilities management

The candidate attributes detailed above are considered to be non-essential although training will be provided on more technical aspects of the role.




Working Hours - 09:00 - 17:30



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Please see our Benefits Booklet for more information.