Job Description

Facilities Apprenticeships

Location: London and Birmingham

Ashdown Phillips & Partners Resources Ltd is proud to launch an exciting Facilities Apprenticeship Programme, offering an outstanding opportunity to start a career in property and facilities management within a respected, forward-thinking organisation.

This is not just a job -- it's a career pathway. You'll be part of a vibrant, collaborative team and gain hands-on experience across the full life cycle of building management, learning how modern commercial buildings operate, evolve and thrive. With structured training, professional qualifications and expert mentorship, this programme is designed to give you everything you need to build a successful future in the property industry.

As a leading specialist in property management, Ashdown Phillips is known for delivering innovative, client-focused solutions and setting high standards across the industry. We take pride in creating environments where buildings, businesses and people perform at their best.

We also believe great teams are built through diversity, inclusion and opportunity. At Ashdown Phillips, we welcome people from all backgrounds and experiences and are committed to providing a workplace where everyone can feel supported, respected and empowered to succeed.

The Role

As a Facilities Apprentice, you'll learn how to support and maintain a diverse portfolio of commercial buildings, helping ensure they are safe, compliant, efficient and welcoming for everyone who uses them. You will rotate across different sites and departments, including our Facilities Management, Service Charge Accounting and Surveying teams, giving you a broad and valuable understanding of the industry.

Alongside your day-to-day role, you will complete structured learning, spending 20% of your time on off-the-job training, and work towards a nationally recognised qualification:
Facilities Management Level 2

You'll be supported by experienced professionals who will coach, mentor and guide you throughout the 24-month apprenticeship. High-performing apprentices may be offered a permanent role at the end of the programme.

This role is ideal for someone who is curious about how buildings work, enjoys problem-solving, and wants to develop a long-term career in property, facilities or estates management.

What You'll Be Doing

You will work closely with our Facilities Managers and wider teams to support the smooth day-to-day running of our buildings, including:

Supporting the management of building services such as heating, lifts, security, reception, cleaning, fire safety and maintenance Helping ensure all buildings meet health, safety and compliance standards Assisting with audits, inspections and follow-up actions Maintaining accurate records, documentation and certifications Supporting the upkeep of communal areas and external grounds Helping to manage requests, incidents, complaints and emergencies Monitoring and supporting contractors and service partners on site Assisting with planned and reactive maintenance and minor refurbishments Working with teams such as Surveying, Accounts and Central Services to deliver excellent outcomes for clients and occupiers Using systems such as POM and Riskwise to help manage buildings and risks
Every day will be different -- giving you real exposure to how high-quality buildings are operated and cared for.

What We're Looking For

You don't need experience -- we'll teach you. We're looking for people who bring:

A genuine interest in property, buildings and how things work A positive, customer-focused attitude Good IT skills (Word, Excel, email) Strong organisation and time-management skills Reliability, enthusiasm and a strong work ethic Willingness to learn and take feedback Good communication skills The ability to work well as part of a team Professionalism, discretion and attention to detail

Entry Requirements

At least 3 GCSEs (or equivalent) at Grade 4 or above, including Maths and English You must not already hold a qualification at the same or higher level in a similar subject

What You'll Get

We offer a high-quality apprenticeship experience in a professional, supportive environment, with benefits that include:

Learning & Career Development

Fully funded professional training and qualifications Ongoing mentoring and coaching Clear pathways into permanent employment

Financial & Security

Pension Life assurance (2x basic salary) Long-term income protection Interest-free season ticket loan Bonus scheme Financial and mortgage advice

Health, Wellbeing & Lifestyle

23 days holiday plus public holidays 3 additional Wellbeing Days Mental health and wellbeing support Employee Assistance Programme and Help@Hand Cycle to Work scheme Eye care vouchers Volunteering opportunities Social events and a collaborative culture AP Rewards with hundreds of everyday discounts

Our Commitment to Inclusion

Ashdown Phillips is a Disability Confident Employer. We are committed to making reasonable adjustments throughout the recruitment process and guarantee an interview to all disabled candidates who meet the minimum criteria for the role.

We welcome applications from candidates of all backgrounds, genders, races, religions, sexual orientations and ages -- what matters most is your potential and your ambition.

Job Types: Full-time, Permanent, Apprenticeship

Benefits:

Company events Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Sick pay Transport links
Ability to commute/relocate:

London: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

What is your desired salary? What is your notice period?
Work Location: In person