Job Description

WHO WE ARE

Big Sky Studios, part of the OLG Group, is the UK's leading full-service creative content campus, trusted by the world's leading brands and creative community to conceptualise, host, produce and deliver all aspects of their content and storytelling needs in a vibrant and dynamic environment.

Renowned for customer service, Big Sky works closely with the fashion, beauty, entertainment, automotive and F&B industries, offering a unique range of premium facilities, services and expertise to enable and create 360 content. This ranges from advertising campaigns, elevated ecommerce, social, gaming, editorial, film, TV and theatre production, alongside in-person and virtual activations such as events, experiences and exhibitions.

Based in central London, Big Sky comprises 15 studios and stages, spanning 75,000 sq ft over 5 different sites, offering traditional white coves, green screens, blank canvases, virtual production suites with green screen and LED walls, alongside a unique rooftop studio with undisturbed London Skyline views. To enable our spaces, we offer in-house services of lighting, digital, catering, set-building and post-production, alongside a full-service ecom and social content agency.

REPORTING

The role will report to the Group Head of Operations

ROLE OVERVIEW

As our Facilities & Building Operations Manager, you'll ensure our workplaces are safe, efficient, and welcoming for employees and clients. This is a hands-on role covering multiple sites, where your expertise in building maintenance and operational facilities management will keep everything running smoothly.

You'll take ownership of day-to-day facilities operations, oversee maintenance schedules, and coordinate contractors to deliver a high standard of service. Given the nature of the role, flexibility is key as there may be some out-of-hours and weekend work required to support critical projects or resolve urgent issues.

Please note: due to the nature of the business, this role is fully site-based.

KEY RESPONSIBILITIES

- Direct line management of the Facilities & Maintenance Technician, Facilities & Buildings Operations Assistant, and indirect management of the HSEQ Coordinator

- Project management and coordination of maintenance or repairs, ensuring minimal disruption to clients or building operations - meeting SLA's of each piece of work

- Oversee internal and external facilities inspections and provide support to Group Head of Operations with complete external compliance audits

- Develop and drive strategies to implement and continuously improve quality standards across HSEQ, facilities, and maintenance operations, ensuring compliance with UK regulations and best practices

- Confirm satisfactory completion of works by relevant parties (Maintenance or Contractors) and following up on any deficiencies

- Respond promptly to building emergencies and coordinate out-of-hours support to ensure safety and minimal disruption to operations

- Manage general building improvements, including booking subcontractors where necessary

- Oversee and manage Planned Preventive Maintenance (PPM) schedules to ensure all building systems and equipment are serviced on time and operate efficiently.

- Manage maintenance budgets efficiently, calculating and comparing costs for efficiencies

- Oversee the Company fleet, including vehicle servicing, MOTs, parking permits, congestion charges, tax, and vehicle damage recording

- Plan and oversee monthly drain cleans/gullies for all sites

- Maintain stock of all necessary facilities & maintenance equipment, and supplies

- Ensure completion of annual facilities and maintenance certificates: Fire extinguishers, fire alarms, LOLER (rigs & Lifts), Gas safe (boilers), Electrical testing, air con, water sampling, drain flushing

- Provide support and guidance to the HSEQ Coordinator on Health & Safety, ensuring all sites meet H&S requirements that comply with legislation

- Oversee building security, such as camera checks and alarms

- Support sustainability initiatives to reduce the environmental impact of facilities and improve energy efficiency.

- Ensure adherence to internal policies, regulatory requirements, and contractual obligations.

SKILLS

- Recognised qualifications in Facilities Management (i.e. IOSH or NEBOSH) H&S, First Aid Certifications

- Clean UK driving licence

- Experienced in multi-site facilities and maintenance management

- Flexible and able to commute to premises across Central London and Manchester (on occasion)

- A proactive and positive can-do attitude

- Excellent stakeholder management

- Experienced with budget management

As an equal opportunities employer, Big Sky is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

Job Types: Full-time, Permanent

Pay: 45,000.00-77,483.36 per year

Work Location: In person