Job Description

Hola!


Were On the Beach. We send nearly two million people on holiday every year (not together) and were expecting to get to three million pretty sharpish. Why? Because were the only holiday company who truly gets why going on your holidays is the best week or two of the year.


With our market-leading offers, scalable, flexible and innovative technology, strong customer-value proposition and low-cost base, were challenging existing players and redefining how customers book, manage and experience their holidays.


And it doesnt stop there. With huge opportunities for growth, were on a long-term mission to become Europes largest online package holiday specialist, so our storys only really just begun...


We're on the lookout for talented, holiday-loving people to join us and contribute to the next chapter of our story.


You will get to work on interesting projects and will be given the tools and autonomy to have the chance to make your impact on our growth plans.


We're a down to earth and friendly bunch, with little bureaucracy or hierarchy, and whilst we may have grown in size, we've not lost our entrepreneurial spirit. It's in our DNA.


You'll find diverse teams, reflective of the world we live in and the customers we serve. We believe strongly that difference, not uniformity, is critical to our success. We know that better decisions happen when they are made by a range of voices, perspectives and experiences. As an equal opportunities employer, we value and welcome applications from all sections of the community.

About the role

We are seeking a versatile and proactive Facilities Coordinator to support our facilities operations while providing excellent front-of-house service and occasional coffee shop cover. This role combines facilities management, reception duties, and occasional barista responsibilities, making it ideal for a multi-skilled professional who thrives in a dynamic environment.

What youll be doing day to day

Facilities Management (Primary Focus)


Assist the Facilities Manager with day-to-day building operations and maintenance Coordinate and oversee routine maintenance schedules and inspections Manage relationships with external contractors and service providers Monitor building systems including HVAC, lighting, security, and safety equipment Conduct regular health and safety assessments and maintain compliance records Oversee cleaning schedules and standards throughout the office Respond to and resolve facilities-related issues and requests Support space planning and office layout optimisation Assist with emergency procedures and building evacuations

Reception and Front of House


Provide professional and welcoming reception services to visitors and staff Manage visitor registration and escort procedures Coordinate meeting room bookings and setup Handle mail and package distribution Maintain reception area presentation and organisation Support administrative tasks as needed Provide information about office amenities and services

Coffee Shop Coverage


Serve customers during barista break periods Operate coffee equipment and prepare beverages to established standards

Youll be a great addition to our team if you have the following skills, knowledge and experience

Must haves


Degree or equivalent experience in facilities management, business administration, or related field Experience in facilities management, property management, or similar role Strong customer service and communication skills Basic knowledge of building systems and maintenance procedures Proficiency in Microsoft Office Suite and facilities management software Ability to multitask and prioritise competing demands Professional appearance and demeanour for front-facing responsibilities

Desired

Knowledge of health and safety regulations Experience with building management systems Basic understanding of HVAC, electrical, and plumbing systems Certification in first aid Experience with visitor management systems Previous barista or food service experience

Skills and Competencies


Excellent organisational and time management abilities Strong problem-solving and decision-making skills Ability to work independently and as part of a team Flexibility to adapt to changing priorities and responsibilities Professional interpersonal skills Attention to detail and quality standards

What to expect from our interview process

Well run a two-stage interview process.


Stage one will be a virtual interview via Microsoft Teams and, if youre successful well invite you to a Stage two in-person interview at our fabulous Aeroworks office in Manchester city centre.


We want to make sure everybody has the opportunity to perform at their best. If you require any reasonable adjustments during the interview process please let the People team know and they will be happy to assist.

Ways of working

Our full time hours are 37.5 per week. This is a role based in our Aeroworks office in Manchester City Centre.

Our benefits

We might be biased but we think our colleagues are pretty great. They're the people that have made On the Beach what it is today and continue to make it vibrant and successful tomorrow. That's why we offer a competitive benefits package, known as our Beach Perks, to all On the Beach colleagues.


These include:


25 days holiday plus your birthday off Generous discount on holidays, plus you will receive 2 extra days annual leave on top of your holiday allowance to use whilst you're away on your On the Beach package holiday Access to Learnerbly learning platform, plus workshops, courses and professional qualifications Enhanced maternity, paternity, shared parental leave and adoption pay, plus other family friendly support Employee Assistance Programme and free access to counselling Simplyhealth Optimise Health Plan Company Sick Pay scheme Regular wellbeing events Gym discount Share Incentive Plan (SIP) Death in Service cover Onsite subsidised coffee shop The Sandbox (our very own bar) Food and drink discounts across a number of venues in Manchester City Centre Regular social events * Cycle to Work scheme