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ROLE OVERVIEW AND PURPOSE
To efficiently manage and support the continual running of this high profile customers operating environment on a day to day basis at an Aircraft base in Farnborough, ensuring consistent operational delivery through smart working and the efficient execution of their day to day tasks. To liaise with the Helpdesk and Management Teams to provide excellent service delivery to our customer. Reporting to the Operations Manager
KEY RESPONSIBILITIES
Key duties and accountabilities include:
Previous Supervisory experience essential in managing engineers and specialists.
Experience with using Maximo and CAFM systems.
Experience in assisting with compiling monthly reports.
Experience with raising W/O's and some budgetary control desirable.
Experience with training and supervising engineers.
Raising quotations and submitting to the customers
Good IT skills - Intermediate level, excel, word, power point.
Excellent communication skills as this will be a client facing role.
Good understanding of Health & Safety in the workplace
Excellent understanding of M&E Building Services
Excellent skills required in keeping site log books fully up to date
Dealing with a wide range of M&E emergencies
REQUIRED SKILLS AND EXPERIENCE
Strong organisational skills with the ability to manage multiple priorities.
High attention to detail in document preparation, tracking, and record-keeping.
Excellent written and verbal communication skills.
Proficient in Microsoft Office (especially Excel, Word, Teams).
Experience working with CAFM systems (e.g. IBMS) and digital filing systems (e.g. DMS).
Confident in liaising with suppliers, contractors, and clients in a professional and clear manner.
Capable of working independently across multiple sites and adapting to varying operational needs.
Able to maintain a high level of discretion and professionalism in a fast-paced commercial environment.
Desirable:
Previous experience in a facilities or site lead role.
Experience in using CAFM system or asset management system.
Understanding of FM contract structures, especially separation of PPM, reactive, and consumables.
Familiarity with Amazon processes or working on Amazon sites is a bonus.
IOSH/NEBOSH qualification
Authorised Person - Electrical / Mechanical / Confined Spaces / Working @ Height / LOTO.
* Electrical and Multi Skilled desirable.
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