Job Description

Location of Role: Folkestone & Margate
Advert Closing Date: 12/09/2025
Starting Salary: 23,193.00 (pro-rata for part-time vacancies)
Part/Full Time: Full Time
Contract Type: Permanent
Working Pattern: Mon-Fri
Weekend/Evening Working: No
An exciting opportunity has become available for full time Facilities and Logistics Assistants at Folkestone and Margate Police Stations. This role includes working as part of a team that provides a full range of facilities services including the following: preventative maintenance and minor repairs, office moves, painting and decorating, meeting room set ups, security and escorting, driving, vehicle maintenance, collecting CSI exhibits and general postal duties on a rota basis around the county, cleaning.
You must be self-motivated with a flexible approach. A simple shift system ensures that the office is staffed during core working hours (0800 to 1600 Monday to Friday), allowing service calls to be actioned in a timely manner therefore maintaining a high level of customer service and satisfaction. Work will be administered through a variety of channels including bespoke computer programs, and the use of office applications such as MS Word, Excel, Service Manager HornBill and Outlook will be part of daily duties.
Experience in a similar role would be an advantageous however, due to the variety of customer calls, no two days are the same. Therefore, a proactive, can-do attitude offering common sense and clear thinking is a must.
The post requires some lifting duties therefore you will need to ensure that you are able to perform these tasks. A general knowledge and an awareness of Health & Safety policies would be desirable however training would be given.
At shortlisting we will be looking for essential evidence of:

• Experience in practical maintenance and general repairs
• Knowledge of Health and Safety and manual handling techniques in the workplace
• Evidence of excellent communication skills
• Working knowledge of IT and MS office applications.
• Flexibility in core working hours and geographical location.

In addition, it would be helpful if you could evidence:

• Customer service experience

This roles are based at Folkestone and Margate Police Stations. However, you will be working as part of a wider team that provides facilities services county wide, therefore it is essential that you hold a Full UK driving license to enable you to visit your team at different locations and support the wider facilities team when required.
For more information, please contact Chris Pilcher by email or telephone 07964112080
Kent Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum of 24,768.00.
Your application for this role will be shortlisted on the content you provide within the "reason for application" question, within the application form itself. CV's, covering letters or attachments are not included in the shortlist. Within your "reason for application" answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used.
All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.
Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at recruitment.business.services@ecis.police.uk stating 'Application Support and Adjustments' in the title of your email. Alternatively, you can call us on 01245 452833.
Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.
If you're not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain.
If you're from the UK you must have lived here continuously for the last three years. This doesn't apply to those serving abroad in the British Armed Forces.
Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.
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Skills Required