Job Description

• Responsible for the management and day to day operation of significant Facilities management service lines
• This role is business critical to the safe, reliable and efficient operation of our largest store and office complex in London
• Good supplier management -over 25 major suppliers up to 5M pa
• Flexible to work the occasional shift or at weekends
• Contactable out of hours
• Campus centric role with 5/7 attendance in store

Skills / Experience

• A proven track record working in a Multi - Site or Complex FM Environment in hospitality, retail or any other customer led sectors
• Exposure to Workplace Management
• Exposure to People Management
• Good experience of Hard & Soft Services maintenance
• Internal and External stakeholder management skills including experience with Contractors and Suppliers
• Leading regular stakeholder meetings
• Managing Opex and Capex Budgets and commercial awareness
• Project delivery of small works
• Preparation and presentation of simple business cases to Senior Stakeholders
• CAFM systems - Aurora and/or Concept is preferred
• Microsoft Office & SharePoint as a minimum. Oracle experience would be beneficial
• Demonstrable management of building compliance
• Exposure to incident response

A bit about you

• You will have at least five years' experience in facilities management, preferably in a client direct role
• You will need to be organised with time management skills to be able to plan your workload and meet deadlines. Be goal orientated and action-focused
• The ability to work autonomously and use your initiative to problem solve. This includes having challenging conversations
• A keen eye for detail, and you can deliver consistent, accurate results
• Open to some regional travel
• Aligned to the Selfridge's Values: Which are 1) Leading with purpose 2) Embracing every self 3) Creating the extraordinary
• IOSH Managing Safely and/or NEBOSH General Certificate
• Facilities Management Qualification and/or any other industry related education

Selfridges
Salary Competitive plus benefits
Annually
Job Reference selfridges/TP/307538/6190
Contract Type Permanent
Closing Date 16 November, 2025
Job Category Property
Location London, United Kingdom
30 September, 2025

Skills Required