Job Description

Facilities & Office Manager - Large & Vibrant Architecture Studio!
Central London - Permanent - 50,000-55,000
Monday to Friday, office-based in Elephant & Castle
Role Overview
We are seeking a proactive and highly organised Facilities & Office Manager to oversee the smooth day-to-day running of our Central London office and building. This is a hands-on role that blends building operations, facilities management, and health & safety compliance with wider office administration, team leadership, and HR support.
The successful candidate will act as the central point of contact for all things workplace, ensuring a safe, efficient, and well-functioning environment for staff, while also managing contractors, service providers, and an admin team.
About the Company
This is an established and highly respected architectural practice, known for delivering innovative, sustainable, and award-winning projects across the UK and internationally. The team is collaborative, creative, and forward-thinking, with a strong reputation for excellence and attention to detail. You'll be joining a supportive workplace culture that values professionalism and continuous improvement.
Key Duties & Responsibilities
Facilities Management & Building Operations

• Oversee the daily running of building systems including HVAC, electrical, plumbing, fire safety, and security

• Demonstrate strong working knowledge of building services and controls - including BMS (Building Management Systems), FCUs (Fan Coil Units), HVAC systems, and other core building infrastructure

• Monitor and optimise building performance through BMS data, proactively identifying issues and escalating where necessary

• Work closely with external contractors, engineers, and service providers to maintain all critical building systems

• Oversee cleaning, janitorial, and building services to maintain an excellent workplace environment

• Respond promptly to maintenance issues, facilities-related emergencies, and service requests

• Coordinate building inspections, planned preventative maintenance (PPM), and repair works

• Manage access control, building security procedures, and emergency protocols

• Lead space planning, office moves, and reconfigurations

• Support sustainability initiatives and implement energy-saving measures, with awareness of how building systems impact carbon reduction and efficiency

Health & Safety Compliance

• Act as the primary contact for all health & safety matters within the office

• Conduct and review risk assessments, ensuring full compliance with H&S legislation

• Maintain and update H&S policies and procedures, in collaboration with the H&S committee

• Organise fire drills, first aid, and emergency preparedness training

• Monitor incident reports, hazards, and near misses, ensuring corrective actions are taken

• Maintain training records and ensure all staff are fully briefed and compliant with safety protocols.

Office & Administration Management

• Manage daily office operations including supplies, equipment, and vendor relationships

• Implement and maintain office policies and procedures, driving efficiency and compliance

• Oversee office budgets, invoices, procurement, and cost controls

• Provide administrative support including diary management, meeting scheduling, travel bookings, and correspondence

• Act as the out-of-hours emergency contact for facilities or building issues

Leadership & Team Management

• Line-manage the admin team, providing mentorship, guidance, and professional development

• Allocate tasks, monitor performance, and ensure service delivery meets agreed SLAs

• Conduct appraisals, regular 121s, and team meetings to support collaboration and engagement

• Foster a positive, proactive team culture that prioritises service, communication, and results

HR Support & Employee Experience

• Support recruitment processes, interview scheduling, and onboarding of new employees

• Maintain HR records and ensure compliance with employment standards

• Act as a point of contact for employee queries regarding HR policies and procedures

About You

• Proven experience in a Facilities Manager, Building Manager, or Office Manager role with strong facilities responsibilities

• Solid understanding of building systems, contractor management, and H&S compliance

• Confident in managing budgets, suppliers, and service contracts

• Strong leadership skills with experience managing or mentoring a small team

• Proactive, adaptable, and calm under pressure with strong problem-solving ability

• Excellent communication skills with the ability to build relationships

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Skills Required