Job Description

Coordinates a range of support services, catering, cleaning and portering services.
Lead and supervise a team of staff in providing a good quality, nutritious and safe catering, and cleanliness and portering services to wards and departments throughout Trust premises for staff, patients and visitors.
The postholder is managed not supervised and is expected to have the freedom to act within the role.
The post holder is expected to operate in line with Gloucestershire Health and Care (GHC) NHS Foundation Trust values and demonstrate a high level or professionalism and customer service
Main duties of the job
Responsible for completing cleanliness audits in line with National Standards of Healthcare Cleanliness 2021. Identify any shortfalls within the cleanliness and environment of the ward/unit and bring to the attention of appropriate person/department, implementing action to address issues as required.
Ensure food hygiene standards are met by completing regular audits, provide staff training to ensure food is prepared, cooked and served in accordance with Trust policy and procedures by taking account of specialist diets and cultural requirements.
Responsible for investigating and solving problems e.g. for stock issues, deliveries and ensure alternative solutions if required are in place
Responsible for day to day supervision of staff including planning the staff rota ensuring shifts are covered, and in times of absence act to ensure service delivery is not disrupted. Support the management team with staff induction, probation period and have responsibility for staff appraisal including to compile and implement individual development plans.
Provide "on the job" training to ensure staff are trained to their job, identify training needs and support staff with additional training if required using the Trust care to learn training packages.
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Details
Date posted
14 May 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
xc2xa324,625 to xc2xa325,674 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
327-25-391
Job locations
Stroud General Hospital
Trinity Road
Stroud
GL5 2HY
Job description
Job responsibilities
Ensure deep cleaning requests are coordinated with ward teams and planned to ensure the best possible use of resources
Support the EFM contract management process by recording and escalating concerns relating EFM contractor/suppliers
Liaise with Facilities Team regarding all support service contracts including but not limited to catering, window cleaning, pest control, housekeeping, linen, waste and removals.
Assists the management team by using own experience to propose and implement change to working practises and procedures supported by suggestions for policy change.
To co-ordinate and participate in the testing and analysis of new techniques, equipment and products related to job role. This includes cleaning materials and cleaning products covered by COSHH Job description
Job responsibilities
Ensure deep cleaning requests are coordinated with ward teams and planned to ensure the best possible use of resources
Support the EFM contract management process by recording and escalating concerns relating EFM contractor/suppliers
Liaise with Facilities Team regarding all support service contracts including but not limited to catering, window cleaning, pest control, housekeeping, linen, waste and removals.
Assists the management team by using own experience to propose and implement change to working practises and procedures supported by suggestions for policy change.
To co-ordinate and participate in the testing and analysis of new techniques, equipment and products related to job role. This includes cleaning materials and cleaning products covered by COSHH
Person Specification
Management experience
Essential

• Years Experience

Desirable

• Worked in a similar environment

Knowledge
Essential

• Knowledge of role

Desirable

• Experience in similar role

Person Specification
Management experience
Essential

• Years Experience

Desirable

• Worked in a similar environment

Knowledge
Essential

• Knowledge of role

Desirable

• Experience in similar role