Job Description

Job Introduction

40 hours per week

Monday - Friday

25,500-30,200 per annum

Sodexo rewards and benefits

Free parking, gym onsite

Job Introduction

Sodexo believes that government agencies should foster an environment of respect, operating with efficiency and effectiveness to promote productivity. We prioritize employee well-being and play a vital role in fostering stronger communities.


We are now seeking a Facilities Support Coordinator to join our team in our Belfast location.

What you'll do:

Operate an efficient Support Hub, delivering excellent customer service. Manage and monitor work orders through to completion, escalating issues when needed. Support the delivery of Facilities Management services, including maintenance, compliance, and asset management. Provide administrative and coordination support to managers and officers across FM functions. Record service requests accurately, follow procedures, and assist with reporting on maintenance and compliance performance.

What you bring:

Proven experience in helpdesk or call centre environments, with strong customer service and communication skills across all levels. Skilled in engaging suppliers and contractors to ensure high performance, with practical experience in facilities management procedures and systems (e.g. CAFM, DMS). Strong understanding of engineering compliance, health and safety, risk management, and relevant standards. Highly organized with effective planning, problem-solving, and multitasking abilities in a fast-paced environment. Proficient in Microsoft Office and work order systems, with qualifications equivalent to NVQ

What we offer:

Workingwith Sodexo is more than a job; it's a chance to be part of somethinggreater. You'll belong in a company and team that values youfor you; you'll act with purpose and have an impact through your everydayactions; and you'll be able to thrive in your own way. In addition, we offer:

Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!